Pass Caller- Rockpool Bar

5 days ago

Sydney, Australia Hunter St. Hospitality Full time

Access to Courses & Upskilling Programs via a Learning Management System
- Paid Community Service Leave | Employee Assistance Programme
- 25% Food & Beverage Discount l Weekly Payroll l Formal Qualifications

**About the Brand**

Rockpool Bar & Grill is a unique steakhouse concept, combining an impressive dining room, an open kitchen with its signature wood fire grill, a menu with an uncompromising focus on excellent produce and an extensive wine list showcasing over 2600 wines from Australia and the World. This is entwined with informed and efficient service.

By joining the Rockpool Bar & Grill team, you will be a part of one of the country’s leading restaurant groups. Hunter St. Hospitality is a leading Australian hospitality group, operating a diverse portfolio of over 40 venues across Sydney, Melbourne, Perth and other key markets. Its brands include internationally recognised Rockpool Bar & Grill and The Cut Bar & Grill, critically acclaimed Spice Temple and Saké Restaurant & Bar, as well as Bar Patrón, The Collective, Fratelli Fresh, El Camino Cantina, 24 York, The Bavarian, Munich Brauhaus, Winghaus and SLICE.

**What We Offer**
- **Elite Career Growth**: A unique opportunity to further your career with one of Australia's most respected hospitality groups, with potential to influence the growth of our premium venues.
- **Training & Development**: Tailored mentorship and access to world-class professional development programs, designed to nurture the highest level of culinary and hospitality expertise.
- **Exclusive Perks**: Competitive salary, food and beverage discounts and private health insurance discounts.
- **Supportive Leadership**: Join a dynamic team of hospitality professionals with a focus on innovation, creativity, and excellence.
- **Career Pathways**: Opportunities for career progression across our prestigious portfolio of restaurants located in Australia

**About the Role**

As a Pass Caller, you will be the orchestrator of the kitchen, ensuring timely and precise communication between the chefs and servers. Your keen eye for detail and exceptional multitasking skills will be key to maintaining the high standards of our dining experience.

**Key Responsibilities**:

- Coordinate and communicate orders between the kitchen and service staff
- Monitor and ensure timely preparation and plating of dishes
- Assist in maintaining a smooth flow of operations during busy dining hours
- Uphold quality control standards for all dishes leaving the kitchen.

**Preferred Requirements**:

- **Experience**: Minimum 1 year of experience in A La Carte fine dining service, demonstrating a solid understanding of high-end restaurant operations.
- **Pass Control Expertise**: Confident in managing and controlling the Pass to ensure seamless communication and service flow.
- **Attention to Detail**: Highly organised with a sharp eye for presentation and precision under pressure.
- **Professional Growth Mindset**: Driven to grow both personally and professionally, with a hands-on leadership approach and a willingness to exceed expectations.
- **Service Excellence**: A can-do attitude and commitment to maintaining an efficient, clean and well-managed Pass during all service periods.

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