Guest Experience Officer

1 week ago

Cessnock, Australia Ingenia Communities Full time

You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.- Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.**About the Location**

If your idea of a good time is being surrounded by friends named Shiraz, Merlot and Chardonnay, pay a visit to Ingenia Holidays Hunter Valley where you’ll stay smack-bang in the middle of New South Wales’ favourite wine country.

Enjoy a grape escape at our holiday park which sits amongst no fewer than 150 cellar doors, all scattered across the Hunter Valley’s rolling green lawn hills, which support both the thriving viticulture and food scene found here.

**About the Role**

We are seeking a friendly & professional Guest Experience Officer to join our Hunter Valley Holiday Park on a casual basis. **This position is approximately 15 hours per week. Weekend availability is essential**

**Responsibilities**
- Welcome every guest to Ingenia Holidays, explaining the park / resort, surrounding area, guest amenities and park activities
- Actively sell and promote Ingenia Holidays as the ideal holiday destination by sharing the unique story of your park
- Direct guest check in and check out and attend to general receptionist duties following correct procedures
- Ensure high level of customer service is maintained at all times
- Contact housekeeping or maintenance staff when residents/guests report problems

**You bring**
- Exceptional customer service skills
- Previous experience in a similar role / industry
- Computer literate using Microsoft Suite and booking software
- Passionate about the tourism industry with a strong sales ability
- Team player, strong attention to detail and well organised worker

**Culture and Benefits

  • Guest Service Agent

    2 weeks ago

    Cessnock City Council, Australia Minor International Full time $32,000 - $40,000 per year

    Company Description Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...

  • Aquatics Customer Service Officer

    2 weeks ago

    Cessnock, Australia Cessnock City Council Full time

    **About the Opportunity**: Are you looking for a flexible role that fits with your busy lifestyle? We have casual positions available as an Aquatics Customer Service Officer at our Outdoor Aquatic Facilities for the 2025/2026 Pool Season. In this role, you will provide excellent customer service to pool guests, members, and customers in a busy and diverse...

  • Room Attendant

    1 day ago

    Cessnock, Australia Ozone Services Group Full time

    Staff Referral Bonus: Rewarding employees for bringing in great talent. - Flexible Rostered Days: Monday to Sunday - Celebrations for Housekeeping Week: Encouraging camaraderie and team spirit. - Employee of the Month Recognition: Celebrating top performers with rewards. - Gift Cards and Incentives: Showing appreciation for dedication and excellence. -...

  • Housekeeping Supervisor/ Room Attendant

    2 weeks ago

    Cessnock, Australia Ozone CPS Full time

    **Join Our Team as a Housekeeping Supervisor/ Room Attendant in Hunter Valley, NSW!** Are you passionate about cleanliness and hospitality? As a Housekeeping Supervisor/ Room Attendant, you’ll play a crucial role in maintaining our hotel’s high standards, ensuring every guest enjoys a comfortable and pristine environment. If you’re looking for a...

  • Revenue Officer

    7 days ago

    Cessnock, Australia Cessnock City Council Full time

    **About the Opportunity**: Due to an internal promotion, we are now seeking a motivated and skilled Revenue Officer to join our team in the Financial Services Unit of the Council. As the Revenue Officer you will provide valuable advice and support to help deliver the key objectives of Council’s Strategic Plan, particularly related to Council's revenue....

  • Housekeeping Attendant

    3 days ago

    Cessnock, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Activities Officer

    7 days ago

    Cessnock, Australia PCYC NSW Full time

    We are currently seeking enthusiastic people to join our PCYC Team. An Activities Officer has a varied and flexible role, assisting with sport and administration within the Club. Whether you are new to the industry wanting to build your skills or you are experienced in sport, recreation and youth engagement roles, if you are passionate about making a life...

  • Activities Officers

    1 day ago

    Cessnock, Australia PCYC NSW Full time

    We are currently seeking enthusiastic people to join our PCYC Cessnock team. An Activities Officer has a varied and flexible role, assisting with sport and administration within the Club. Whether you are new to the industry wanting to build your skills or you are experienced in sport, recreation and youth engagement roles, if you are passionate about making...

  • Activities Officer

    7 days ago

    Cessnock, Australia PCYC NSW Full time

    We are currently seeking enthusiastic people to join our PCYC Team. An Activities Officer has a varied and flexible role, assisting with sport and administration within the Club. Whether you are new to the industry wanting to build your skills or you are experienced in sport, recreation and youth engagement roles, if you are passionate about making a life...

  • Front of House Esca Bimbadgen

    3 days ago

    Cessnock, Australia Mulpha Full time

    **Description**: THE OPPORTUNITY Experienced Front of House Wanted. Are you passionate about fine dining, exceptional wine, and creating unforgettable guest experiences? Do you thrive in a fast-paced, luxurious environment where every detail matters? If so, we want you on our team! About Us Set amidst the stunning vineyards at Bimbadgen Estate, ESCA...