2ic Pacific Fair

3 days ago

Gold Coast, Australia Jivaro Full time

Support the Store Manager in team leadership, operations, and merchandising
- Deliver exceptional customer service while achieving sales & KPI targets
- Coach, mentor, and develop team members in a dynamic retail environment

**Who we are**

We are a premium streetwear retailer with exclusivity and superiority across a wide range of genres, styles and cultures. Curated with an extensive selection of over 100 leading brands from around the world, as well as world-exclusive pieces you won’t find anywhere else, our collection stands as one of the most sought-after in the market today.

Frequently visited by some of the world’s best athletes, artists and tastemakers, we remain ahead of the game in offering an elite perspective of the ever-changing global streetwear landscape.

The opportunity An exciting opportunity has become available for an experienced and streetwear-savvy 2IC Assistant Manager to join our Pacific Fair location. This is a pinnacle retail role where you will be at the forefront of street fashion, not just following fashion trends but setting them.

Our store trades 7 days a week, so you must be available to work weekends and late nights on a rotating roster.

**Key Responsibilities**
- Assist the Store Manager in providing strong leadership and guidance to store staff.
- Foster a positive and motivated work environment, encouraging teamwork and promoting a customer-centric culture.
- Lead by example and train staff to deliver an outstanding customer experience, ensuring customer satisfaction and loyalty.
- Support the Store Manager in overseeing inventory, including stock levels, restocking, and visual merchandising.
- Facilitate training sessions for new hires and ongoing development programs for store staff.
- Ensure compliance with company policies, procedures, and operational guidelines.

**Skills and Experience**
- Minimum of 2 years’ experience in a fashion retail management or leadership role.
- Exceptional selling skills with a strong understanding of customer service — we don’t just sell, we create long-lasting experiences
- Ability to meet and drive sales and KPIs.
- Strong operational skills with experience in stock control and visual merchandising.
- A natural ability to influence, coach, and develop team members.
- Adaptability to thrive in an ever-changing and growing retail environment.

**What we offer you**
- Generous salary & bonus
- Ongoing career growth and progression in both professional and personal aspects
- Exciting, fast-paced, and dynamic environment
- Team discounts

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