Aps6 Complex Case Manager

1 week ago

Melbourne City Centre, Australia DFP Recruitment Services Full time

**Job description**:
**DFP Recruitment is seeking experienced Complex Case Managers to join our client who is a Federal Government department.**

**The team**
This team is the gateway to all supports and provides a single access point for advice, assessment and responses to urgent, high risk or escalated client matters identified by any internal or external stakeholders.

**The role**
As a Complex Case Manager, you will be responsible for supporting the provision of high quality, client-centric, trauma informed case management practice. You willl manage a case load of complex clients and provide support and advise as required to other Complex Case managers. Uou will utilise your experience gained in case management/clinical settings, working with clients with mental health conditions, vulnerabilities and/or complex co-morbidities. You will be experienced in considering the social determinants of health and wellbeing and using the domains of wellbeing.

**Some responsibilities may include but not limited to**:

- Conducting assessment of client referrals made where mental health issues are evident.
- Recording appropriate case notes and other records in a case management system.
- Negotiating client claim outcomes with claims management areas of DVA.
- Conducting urgent risk assessments with clients where necessary.
- Providing advice and support to non-clinical staff in the team undertaking assessment of client referrals.
- Undertaking calls to clients where required to offer assistance or obtain further information, where this contact is best managed by a mental health professional.
- Linking clients to appropriate mental health services, such as Open Arms.
- Occasionally providing short term case management intervention to link clients with necessary services for ongoing support.

**To be successful you must have the following**:

- Tertiary qualification in a relevant health field including Nursing, Psychologist, Occupational Therapy or Social Work.
- Registration with AHPRA or AASW is highly desirable
- 2+years’ experience working as a case manager, or equivalent clinical role
- Extensive experience working within a mental health or community case management setting, including working with people who present with complex mental health conditions.
- Experience in coordinating and assisting in the management of a caseload of complex and potentially at-risk clients in community mental health teams.
- Excellent written and oral communication skills, including capacity to liaise with and develop productive relationships with other organisations
- Experience and interest in triage, assessment, and case management via telephone.
- Must be an Australian Citizen.

**Desirable expertise**:

- Experience in working with military or veteran mental health services.
- Expertise in supporting clients experiencing the impacts of substance abuse, mood, and anxiety disorders (including PTSD).
- Experience with and understanding of the principles of Trauma Informed Care.
- Experience working with clients with challenging behavioural presentations.

The successful applicants will be offered a 12-month assignment with further extensions highly likely.

If you have more questions please call Mel Ireland at DFP Recruitment on 0406 436 464.

Note: You may be required to provide evidence of your COVID-19 vaccination status.

  • El1 & Aps6 Complex Case Manager (Clinical)

    7 days ago

    Melbourne City Centre, Australia DFP Recruitment Services Full time

    **Job description**: **DFP Recruitment is seeking experienced Senior Complex Case Managers (EL1 level) and Complex Case Managers (APS6) to join our client who is a Federal Government department.** **The team** This team is the gateway to all supports and provides a single access point for advice, assessment and responses to urgent, high risk or escalated...

  • Aps6 Case Management

    1 week ago

    Melbourne, Australia DFP Recruitment Services Full time

    **Job description**: **APS6 Case Management** We are seeking experienced Case Managers and Leaders to join the Administrative Appeals Branch within a Federal Government Agency based in Richmond. These opportunities are at APS6 equivalent, paying $58.50 per hour plus super. **The Role** The Case Manager will be responsible for preparing assessing and...

  • Aps6 Case Management

    2 weeks ago

    Melbourne, Australia Chandler Macleod Full time

    **Mandatory: Australian Citizenship required to work within Federal Government** Our Federal Government client is seeking to engage in multiple **APS6 Case Management **positions for a 12-month assignment with potential extension in Richmond or Geelong. **About the Team** The **About the Role** The **APS6 Case Management** is a team leadership position...

  • Aps6 Complex Case Manager, Specialised Team

    4 days ago

    Melbourne City Centre, Australia HAYS Full time

    Provide case management to participants, acknowledging the traumatic nature of their history. **Your new company** This Federal Government Department delivers government programs to support ex-service men and women and their families. They are currently seeking a Psychologist, Social Worker, Registered Nurse, Mental Health Registered Nurse or Occupational...

  • Aps6 Clinical Complex Case Manager

    5 days ago

    Melbourne, Australia Chandler Macleod Full time

    As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals._ Our Federal Government client is seeking to...

  • aps6 case management officer

    3 weeks ago

    Melbourne, Victoria, Australia Randstad Full time

    APS6 Case Management OfficerLocation: RichmondContract: 12 monthsHourly Rate: $60.26 per hour plus superWorking Rights: Australian CitizenshipStart Date: ASAPAbout the OrganisationJoin a Federal Government organisation committed to placing stakeholders at the heart of their work. Our values reflect a passion and dedication to building a positive,...

  • Aps6 Aat Case Management

    2 weeks ago

    Melbourne, Australia Chandler Macleod Full time

    As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals. Our **Federal Government client** is seeking...

  • Case Management Aps6

    5 days ago

    Melbourne City Centre, Australia HAYS Full time

    Genuine opportunity to impact and build upon your case management experience. $60.26 + Super per hour **Your new company** Well-known for their positive mark in the Disability Sector, this larger Federal Government Agency is going through a period of growth aimed at developing procedures and pushing best practice. This opportunity is a visible appointment...

  • Complex Case Manager

    2 days ago

    Melbourne City Centre, Australia IPA Personnel Services Full time

    IPA are currently recruiting for a Complex Case Manager (Clinical) working for the Victorian State Government within the Department of Veterans' Affairs Client Support Framework (CSF). The role is temporary contract to start ASAP on an ongoing basis working Monday to Friday from 9am to 5pm. The role is based in CBD and the hourly rate for the role will be...

  • Aps6 Complex Case Manager

    7 days ago

    Melbourne, Australia Drake International Full time

    **Drake International **is Australia's most trusted name in Human Resource Management and we are the partner of choice for Contract Staffing and Recruitment. Our Client Portfolio is diverse, and we hold strong partnerships with many organisations of varying sizes globally. **About our client** Our client is a department of the Australian Government...