Complex Case Manager

7 days ago

Melbourne City Centre, Australia IPA Personnel Services Full time

IPA are currently recruiting for a Complex Case Manager (Clinical) working for the Victorian State Government within the Department of Veterans' Affairs Client Support Framework (CSF). The role is temporary contract to start ASAP on an ongoing basis working Monday to Friday from 9am to 5pm. The role is based in CBD and the hourly rate for the role will be $55-65 + super dependant on experience.

Working as part of a large team you will be responsible for providing veteran-centric, trauma informed case management practice to a high-quality standard to veterans and their families, manage caseloads, be knowledgeable when relaying details about contact and program information, provide support in how to navigate DVA business accessing legislative entitlements, external services and clinical support access to other Case Managers.

Some of your responsibilities will include:

- Provide point of contact details to clients and coordinate access to services
- Provide an escalation point for clients at serious risk of harm to self or others
- Provide specialised case management and/or clinical expertise
- Manage a limited case load of highly complex clients
- Assist clients to access support services for their psychological and physical health, and medical needs
- Preparation of client summaries and briefs
- Undertake client assessments, intake assessments and risk assessments
- Escalation of high risk and profile issues through leadership as required
- Provide clinical advice and coaching support to Client Support Program colleagues and other DVA staff, as required

To be successful in this role you must have worked in a similar position working as a senior case manager, experience working within a mental health or community case management setting, including working with people who present with complex mental health conditions is essential, and finally experience in coordinating and assisting in the management of a caseload of complex and potentially at-risk clients in community mental health teams will be ideal. You must have Tertiary qualifications (Bachelor's degree or higher) in a relevant health field including Nursing, Psychology, Occupational Therapy, or Social Work. Possess excellent communication, organisational skills and the ability to handle complex situations and work well under pressure. You must be proficient in all Microsoft Office packages.

If you are interested in the above role and have the required skills and experience, then we would like to hear from you. Please

  • Case Manager

    3 days ago

    Melbourne City Centre, Australia HAYS Full time

    Provide case management support to accused persons presenting with a multitude of complex issues and needs. **Your new company** Established in 2014, this independent statutory body provides services and facilities to Victoria's courts. They are currently seeking multiple experienced Case Managers to work across various locations in Melbourne on a 6 month...

  • Aps6 Complex Case Manager

    2 weeks ago

    Melbourne, Australia Drake International Full time

    **Drake International **is Australia's most trusted name in Human Resource Management and we are the partner of choice for Contract Staffing and Recruitment. Our Client Portfolio is diverse, and we hold strong partnerships with many organisations of varying sizes globally. **About our client** Our client is a department of the Australian Government...

  • Aps6 Clinical Complex Case Manager

    2 weeks ago

    Melbourne, Australia Chandler Macleod Full time

    As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals._ Our Federal Government client is seeking to...

  • Case Manager

    2 weeks ago

    Melbourne City Centre, Australia Court Services Victoria Full time

    **About Us** Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and...

  • Case Manager

    2 weeks ago

    Melbourne City Centre, Australia Department of Premier & Cabinet Full time

    **About us** The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by connecting and...

  • CISP Case Manager

    2 weeks ago

    Melbourne City Centre, Victoria, Australia Court Services Victoria Full time $60,000 - $90,000 per year

    About usCourt Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and...

  • Advanced Case Manager

    5 days ago

    Melbourne City Centre, Australia Department of Justice and Community Safety Full time

    Utilise your case management expertise to provide support and advice to the Civil and Enforcement Services branch - Ongoing, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service - CYF3: $88,278 - $99,300 plus superannuation. **About Us**: Adoption Services is part of the Civil and Enforcement Services...

  • Aps5 Case Management

    5 days ago

    Melbourne City Centre, Australia HAYS Full time

    Case Management **APS5 Case Management** - Visible position within the division of Governance and Chief Council - Genuine opportunity to impact and build upon your case management experience - Supportive culture, great working conditions Richmond location, close to public transport **Your new company** Well-known for their positive mark in the Disability...

  • Case Manager

    2 weeks ago

    Melbourne City Centre, Australia Victoria Police Full time

    **About the role**: The Case Manager role is positioned in the Countering Violent Extremism (CVE) Unit of the Counter Terrorism Command. Reporting to a Sergeant, you will be responsible for the coordination of CVE intervention through a holistic approach to ensure that the needs of clients are met, and that the safety of the Victorian community is...

  • Case Management Aps6

    2 weeks ago

    Melbourne City Centre, Australia HAYS Full time

    Genuine opportunity to impact and build upon your case management experience. $60.26 + Super per hour **Your new company** Well-known for their positive mark in the Disability Sector, this larger Federal Government Agency is going through a period of growth aimed at developing procedures and pushing best practice. This opportunity is a visible appointment...