Infrastructure Team Leader

2 weeks ago

Canberra, Australia Inview Consulting Full time

New role.
- Hybrid work environment.
- Great team culture.

**Generous package on offer**

**Key responsibilities will include**:

- Leadership of the Infrastructure Team consisting of 2-3 Engineers.
- Technical lead/consultant on ICT projects.
- Overseeing the deployment, management, troubleshooting and administration of key ICT Infrastructure.
- Daily workload management of the infrastructure team, to ensure achievement of both the service level expectations of clients and adherence to agreed standards, policy and practices.
- Technical escalation for the ICT Infrastructure Engineering Team.
- Demonstrated technical experience deploying, managing and maintaining an enterprise level ICT infrastructure environment.
- Support infrastructure, end user hardware & software for all customer.
- Ensure support requests are managed in accordance with agreed SLA.
- Provide Level 3 technical support as required.

**The person sought**:

- Will be a technical allrounder in all aspects of IT Infrastructure solutions and technologies.
- Solid engineering skills in Servers, Storage, Virtualisation, Cloud, Backup, Networking and security.
- Previous experience as a Technical team Leader and/or the capacity to mentor, support, and lead a small team is essential.
- Demonstrated experience in the use of infrastructure automation, with practical skills in scripting and coding would be beneficial but not essential.
- Any experience with O365 and MS Azure a bonus.
- Strong communication skills are essential.
- Able to coach and mentor junior staff.
- Strong problem solving skills.
- Strong organisational and planning skills.
- Ability to think outside the box.
- Friendly, engaging, team oriented personality.

Paul Davila - Director Inview Consulting

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