Ndis Manager

Join Flame Tree Care as Our NDIS Manager

**Part-Time (25 hours/week, 0.67 FTE)**
**Fixed Term (12 months)**
**Salary: $75,000-$90,000 pro rata + 11.5% Superannuation**
**Location: Wollongong/Illawarra Region**

Are you ready to make a real difference in the lives of people living with disabilities? Join **Flame Tree Care**, a new NDIS-registered disability services provider in the Wollongong/Illawarra region

We're passionate about building a supportive, inclusive, and best-practice organisation from the ground up—and we need an inspiring **NDIS Manager** to help us make that vision a reality.

If you’re a leader with a heart for person-centred care and a drive for excellence, we’d love to hear from you

Why Join Flame Tree Care?
- **Make an Impact**: Help shape and grow a new organisation with your expertise.
- **Work-Life Balance**: Enjoy part-time hours in a flexible and supportive environment.
- **Career Growth**: Collaborate with experienced leaders who are committed to your development.
- **Meaningful Work**: Be part of a team that truly makes a difference in the lives of others.

About the Role

As our **NDIS Manager**, you'll be at the heart of our operations, ensuring that every participant receives the highest quality care and that our organisation thrives. From leading daily operations to driving compliance with NDIS standards, you'll be instrumental in helping Flame Tree Care grow sustainably while staying true to our values of empathy, integrity, and excellence.

Key Responsibilities

**Leadership & Operations**:

- Oversee the day-to-day delivery of NDIS services, including participant intake, service coordination, and staff management.
- Drive a culture of care, accountability, and continual improvement across the organisation.
- Implement efficient systems and processes, ensuring the organisation is always “audit-ready.”

**Service Excellence**:

- Ensure participants receive personalised, high-quality support that aligns with their goals.
- Foster strong relationships with participants, families, and external stakeholders.
- Model and champion person-centred care in every aspect of service delivery.

**NDIS Compliance & Quality**:

- Maintain up-to-date policies, procedures, and records that meet NDIS standards.
- Address risks proactively while identifying opportunities for improvement.
- Stay on top of regulatory requirements to ensure smooth operations.

What We’re Looking For

**Essential Skills & Experience**:

- A minimum of 3 years in a leadership role within healthcare, disability, or aged care.
- Tertiary qualifications in business, healthcare, or social services.
- Strong knowledge of NDIS standards, funding models, and audit processes.
- Experience delivering person-centred services and preparing for NDIS audits.
- Familiarity with NDIS systems, including PRODA.
- Mandatory checks before commencement:

- Paid **Working With Children Check (WWCC)**:

- **NDIS Worker Clearance**:

- Current **First Aid Certificate**:

- Police Check
- Full **Australian Driver’s Licence**

**Your Personal Qualities**:

- Outcome-focused with exceptional attention to detail.
- Outstanding communicator with a knack for building trust and connections.
- A natural leader who models empathy, transparency, and respect for diversity.
- Passionate about delivering high-quality, person-centred care.

What We Offer
- **Competitive Pay**: Attractive pro-rata salary with flexible leave and working arrangements.
- **Professional Development**: Learn and grow alongside an experienced leadership team.
- **Impactful Work**: Lead initiatives that directly enhance participant satisfaction and well-being.
- **Supportive Environment**:

- Free Employee Assistance Program.
- Online compliance training to keep your skills sharp—at no cost to you
- Digitised processes and procedures so you can focus on what really matters.

Ready to Apply?

To join our mission of empowering people living with disabilities, please submit:

- **A Cover Letter**: Highlight how your skills and experience align with the role, including examples of your impact.
- **Your Resume.**:

- Confirmation that you can provide:

- Proof of Driver’s Licence
- WWCC
- NDIS Worker Clearance
- Police Check
- First Aid Certificate
- Proof of Australian Work Rights
- Relevant Qualifications

**Closing Date**: 13 February

Let’s work together to make a difference

**Job Types**: Part-time, Fixed term
Contract length: 12 months

Pay: $75,000.00 - $90,000.00 per year

Expected hours: 25 per week

**Benefits**:

- Professional development assistance

Schedule:

- Monday to Friday

Application Question(s):

- What is your expected annual base salary?

**Experience**:

- NDIS: 3 years (required)
- Customer relationship management: 3 years (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 13/02/2025
Expected Start Date: 03/03/2025