Associate Director, Divisional Controls

3 days ago

Melbourne, Australia NAB - National Australia Bank Full time

**Work type**: Permanent Full time
**Region**: VIC- Melbourne CBD

**Associate Director, Divisional Controls (Fraud Operations)**
Support our amazing Fraud Operations (FO) and Financial Crime Operations (FCO) teams by assisting first-line business owners in identifying and managing risks, enhancing processes, and addressing issues or events that affect both our customers and employees.
- We are empowered to make a positive difference in for customers and communities
- Experience exciting momentum with support from awesome leaders
- When you’re ready for a bigger challenge, you’ll get the tools and support to succeed

**In this Associate Director role, you will**
- Provide 1st link risk guidance and support to the FO business and its Leadership Team as a Divisional Controls (DCO) partner which includes, but is not limited to, risk profiling, obligations assessments, change initiatives and compliance events
- Determine the underlying causes of issues, evaluate their significance, and partner with the business to create effective remediation strategies
- Help the business build its risk profile and compliance plan with associated underlying controls to help the business understand its residual risk and make informed risk based decisions
- Collaborate with other team members across FO/FCO/DCO/CRO/FCRM who offer technical support and guidance as needed
- Drive results by enhancing efficiency and minimising errors, thereby reducing fraud-related losses for NAB and its customers

**What you’ll bring**
- Track record of experience across DCO/FO, or alternatively a background in risk management, process, or controls
- Exceptional senior stakeholder management skills
- A passion for discovery and a keen interest in problem-solving
- Proficiency across the GRACE system

**A diverse and inclusive workplace works better for everyone**

We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

**Join NAB

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