Apac Region Ifm Lead

**Job Title**

APAC Region IFM Lead
**Job Description Summary**

About the Role
As the Regional IFM Lead, you’ll be the strategic liaison between the client and internal delivery teams. You will ensure that operations across the region are delivered safely, efficiently, and in alignment with business objectives. Your role will span financial oversight, risk and compliance, stakeholder engagement, vendor performance, and team leadership.

**Key Responsibilities**:

- Lead and manage the delivery of facilities management services across multiple APAC sites.
- Oversee operations, including engineering, safety, sustainability, and maintenance.
- Ensure all facilities meet compliance, quality, and safety standards.
- Develop and implement strategies for service excellence and operational improvement.
- Drive vendor performance, contract management, and procurement best practices.
- Prepare and present reporting on financials, KPIs, incidents, and business reviews.
- Lead and mentor a team of FM professionals, focusing on performance, development, and engagement.
- Champion innovation and continuous improvement across the portfolio.
- Actively contribute to the broader IFM and GOS leadership teams across the region.
- Manage and drive customer focus within all areas of operational activities and ensure that effective relationships are maintained with key client contacts.
- Ensure all aspects of employee engagement is focused on creating a phenomenal work environment that draws client’s employees into the office

**What We’re Looking For**:

- 10+ years' experience in Facilities Management, Real Estate, or related industry, ideally across APAC.
- Strong leadership and stakeholder engagement skills with a people-first mindset.
- A degree in Facilities Management, Real Estate, Business, or related field (or equivalent experience).
- Proven success in leading cross-functional teams, managing vendors, and driving performance metrics.
- Deep understanding of technical operations and building systems.
- Strong commercial acumen and ability to manage budgets and financial reporting.
- Excellent communication, presentation, and reporting skills.
- Ability to travel internationally as required.
- Advanced customer service and management capabilities - able to demonstrate relationship and stakeholder management capability to an advanced level

**Key Performance Measures**:

- Client satisfaction and relationship management
- Financial and operational performance
- Compliance with governance and risk protocols
- Team leadership, engagement, and development
- Delivery of KPIs, projects, and strategic initiatives

**Why join Cushman & Wakefield?**

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;
- Being part of a growing global company
- Career development and a promote from within culture
- An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

**We have a vision of the future, where people simply belong.**

INCO: “Cushman & Wakefield”