Administration Officer Lifeline Retail

Employment Term: Full Time, Permanent.- Location: Geebung, QLD- Remuneration: $28.69 p/h + 11.5 % Super + 15,900 NFP Salary Packaging

Make a meaningful difference with Lifeline

We’re looking for someone who wants to make the world a little better through small moments that leave big impacts. To build meaningful relationships and make a difference in the lives of others.

An integral part of our Lifeline team, as a Administration Officer and Rag Sales, you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about.

Let’s make a meaningful difference, together.

Your part in our Lifeline team

We are looking for someone to join our team who is motivated in achieving /exceeding SALES Targets and being part of a team that strives for excellence in supporting our shops. As our Rag Sales & Administration Officer, your mission will be to drive the successful operation, performance & profitability of Rag Sales.

You will also contribute to the operational team activities through providing administrative support services, ensuring a premium consumer experience and driving business results to grow Lifeline as an essential service.

Provide administrative and accounts support which require a high degree of judgement, confidentiality and sensitivity in the performance of the work and which directly support the division. Provide exceptional customer service including greeting clients and maintaining a welcoming and tidy reception. Undertake a range of reception duties including the delivery of high standard customer service to both external and internal customers including but not limited to:
What makes a difference for us?

To be successful in this role, we will be looking for the following skills and attributes:
- Reception ie greeting visitors, answering, screening and forwarding calls- Scheduling appointments, organise events, functions, workshops and meetings when required- Processing incoming/outgoing mail- Maintenance, storage & distribution of consumables and stationary- Support with Kitchen duties- Ensure the building is secure including maintaining a visitor’s register- Prepare reports and other documentation using Microsoft Office and/or other business software, along with the maintenance of databases and other recording/information systems- Support our retail stores with the production of tickets and sundry administration needs- Assist with financial duties including processing invoices, receipts, and administering petty cash when required- Liaise with external providers and suppliers; stationery, IT, facilities for proactive practice support for employees/volunteers including but not limited to:
- Ensuring related data is accurate and ensures that all records are up to date at all times including learning management and safety and risk systems- Support employee recruitment on boarding processes- Work within the policies and procedures of UnitingCare Community and the provisions of the Workplace Health and Safety and other relevant Legislation, including support for injured workers and full participation in return to work plans.- Maintain confidentiality and privacy in all matters relating to staff, customers, procedures and security- Work with Purchasing and inventory control systems as required- Build, maintain and facilitate Rag Sales including tasks such as:
- Achieving Rag Sales Targets- Initiate New client leads- Manage call lists- Taking customer orders- Managing accounts receivable accounts What makes a difference for you?
- At UnitingCare we are leaders in crisis response, the protection of vulnerable children, financial resilience and family wellbeing. Our Family and Child Services team work passionately across Queensland to make a meaningful difference in people’s lives._- Flexible work arrangements to support work-life balance- Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum- A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs- A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others- Eligible employees are entitled to 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme; for eligible employees.- Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events- Career development opportunities to challenge yourself, grow and make a meaningful difference

We’d love you to be part of our UnitingCare family

Our Family and Disability Services team are passiona