Housing Services Officer, Housing Advice

7 days ago


Melbourne, Australia Department of Families, Fairness and Housing Full time

THE ROLE
Housing Services Officers play a vital role in supporting the delivery of client-centered services to individuals and families who seek housing assistance or reside in public housing.
Housing Services Officers are part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing. Based in offices across the state, the role undertakes a range of tasks relating to tenancy and property management and the provision of housing advice and assistance.
ACCOUNTABILITIES INCLUDE
1. Assess client's needs and provide advice on housing options from a range of established policy, procedures and standards.
2. Prepare routine cases with well established procedures and represent the Department at Victorian Civil Administrative Tribunal (VCAT).
Please open the position description to read more.
VACCINATION REQUIREMENTS POLICY
The department may require its employees to be fully vaccinated against preventable diseases such as the current coronavirus (COVID-19). The department's COVID-19 Vaccination requirements policy(Word) outlines the requirements for existing employees, other workplace participants and prospective employees. Please read in full prior to applying.
HOW TO APPLY



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