Support Coordinator

2 weeks ago

Tweed Heads, Australia Sunnyfield Full time

**About Sunnyfield**

Sunnyfield is an industry-leading not-for-profit organisation with 1500 employees delivering over 2000 support services daily. For over 70 years, we have been supporting people with disability of all ages to be active, inclusive participants in their communities through innovative programs and person-centred active support plans.
Our staff are our valued partners and key to Sunnyfield’s success. As advocates of diversity, inclusivity and equality, we strive to have a team that reflects the diversity of the people we support, so their needs are met to the best of our ability.

**About the role**

As a Support Coordinator, you will be responsible for assisting National Disability Insurance Scheme (NDIS) participants in activating, interpreting and implementing their NDIS Plans, with a strong focus on seeing participants move towards their NDIS goals. You will also be responsible for client growth in the Tweed region.

You will work closely with NDIS participants and their families/guardians to connect with individual services and supports outlined in their NDIS Plan, ensuring they get the most out of their funding and achieve outcomes.

Responsibilities include:

- Work in consultation with clients and their families to find the services and supports that match their needs and funding
- Coordinate services and supports, liaise with government agencies, obtain quotes and organise service agreements
- Develop, monitor, review and report on your client’s NDIS plans and share progress with key stakeholders
- Work within the funding allocated and regularly monitor and track billable coordination hours
- Building and maintaining relationships with our clients, their families, staff, peers, other services and stakeholders

**About you**

We’re looking for someone with:

- A strong understanding of the NDIS and its funding and policy protocols, standards and processes
- Qualifications in Social Work, Allied Health, Case Management or equivalent experience is desirable
- Highly developed communication, negotiation and problem-solving skills
- Strong interpersonal and relationship-building skills with internal and external stakeholders
- Current Australian drivers licence

**Benefits**
- Salary Packaging of up to $15,900
- Career pathways
- Learning and development, including paid training
- Flexible work arrangements
- Access to professional counselling
- Discounted health insurance
- Collaborative and positive working culture, including regular wellbeing events

If you are passionate about empowering people with disability to live a life of choice, opportunity and independence and would like to work in a challenging and rewarding role, we would love to hear from you.
- Health insurance

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