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Club Millesime Supervisor

3 weeks ago

Greater Adelaide SA, Australia SOFITEL Full time

**Company Description**
Winner of the Australian Hotels Association SA 2023 Deluxe Hotel Accommodation and 2022 Restaurant Accommodation Division Awards, positioned in the heart of Adelaide, just footsteps from the River Torrens and Light Square, the Sofitel Adelaide is surrounded by the city’s historic treasures and contemporary icon, linking Adelaide’s modern joie de vivre with classic French Bordelais art de vivre to articulate an enriched experience of captivating refinement.

Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you.
**Job Description** A career that lets your passion shine**:
Create exceptional guest experiences. Here, you can showcase your leadership and passion for delivering personalised service. Guiding the day-to-day operations of Club Millesime, you'll ensure service standards are met with warmth and professionalism. React quickly to guest needs, inspire your team with clear priorities, and take pride in creating a luxurious and welcoming atmosphere. With every interaction, the more you can elevate both your team's performance and guest satisfaction.
**Qualifications** What you will bring to the role**:

- Have proven experience in delivering positive guest experience and contributing to the luxury culture.
- Have full availability to work a dynamic range of shifts including weekends and varying start times.
- Have a sound understanding of the principles of service and hospitality alongside efficiency and efficacy.
- Be willing to foster growth and promote the success of all team members through ongoing training and supporting development.

**Additional Information** Thrive in our Sofitel community, with**:
Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.
- Employee benefit card offering discounted accommodation and food & beverage discounts in Accor properties worldwide
- Up to 50% discount on meals at Sofitel Adelaide
- Family & Friends accommodation discounts
- Learning programs through our Academies
- Fully laundered uniform provided
- Free 24 hour access to our Employee Assistance Program
- Opportunities to develop your talent and grow within our property and across the world
- Ability to make a difference through our corporate social responsibility activities

**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent