Personal Banking Consultant

Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.

**About The Role**

We are seeking a friendly and genuine team player to join our Maleny branch as a full time Personal Banking Consultant. If you have experience in banking or the finance industry and are ready to take your career to the next level, then this may be the opportunity for you

As a Personal Banking Consultant your main objective will be to provide an exceptional level of personalised service to Members and guide them to a successful outcome by identifying individual needs, problem solving and proactively promoting our products and service.

Some of your key duties will include having quality conversations and educating our Members on our products and services, performing Member transactions, and maintaining accurate records in our systems. Your positive manner, attention to detail and eagerness to remain up to date with skills and knowledge will allow you to succeed in this role.

This is a full-time position working 38 hours per week. The successful applicant will also be required to work at any branch across the region where required.

**About You**
- Exceptional communication and customer service skills
- Demonstrated sales experience
- Cash handling experience
- Attention to detail and accuracy
- Ability to quickly build rapport with people and work as a supportive team member
- A demonstrated ability to positively adapt to change
- Experience in the Finance industry (desirable)

**About Us**

Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.

Queensland Country Bank are now certified as a Great Place to Work and with over 50 years in business, we continue to shape a phenomenal culture through having our values at the core of what we do. You instantly feel the passion, comradery, and optimism from everyone and can see just how much fun we have as we work together to grow a stronger business and deliver for our Members.

**Our Benefits**
- Work life balance and flexible working options
- Birthday Leave
- Community Volunteer Leave
- Access to an Employee Assistance Program (EAP)
- Access to our Wellness Program
- Discounts on your Banking and Health Insurance products
- Cultural lunches and social clubs
- Excellent training and development opportunities

**How to Apply**

Applications close Tuesday 24 December 2024.

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. If you do have any questions or require other information please contact Hayley on (07) 4412 3730.

If you are successful for a role with Queensland Country Bank, you will be required to undergo a pre-employment criminal history check and pre-employment credit history check.

*Queensland Country Bank limited ABN 77 087 651 027 AFSL/Australian Credit Licence 244 533.*
- To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. If you are successful for a role with Queensland Country Bank, you will be required to undergo a pre-employment criminal history check and pre-employment credit history check.

**Other details**:

- Job family Enterprise Agreement
- Job function Customer Service