Network Operations Controls Centre Operator

**Who are we?**

We’re here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water for life. Fresh thinking and collaboration are at the heart of our organisation. We are constantly learning, embracing the challenges of today and excited by the opportunities that tomorrow will bring.

**The role**

The purpose of the NOCC Operator is to oversee efficient and safe operations of the water and wastewater network assets from a Network Operations Control Centre point of view on a 24/7/365 basis working in a hybrid environment.
The role will leverage system’s capabilities, process optimization and innovative thinking to support maintenance, repairs, emergency response and network augmentation as required. This is an important role that is responsible for managing daily operations involving critical infrastructure assets.

**Who are you?**
- Trade qualification in water operations/electrical/instrumentation.
- Tertiary qualification in a relevant engineering discipline would be advantageous.
- Previous experience in an asset intensive industry like water/electricity/gas operations.
- Experience in Control Room and/or Advanced Metering Infrastructure
- Ability to conduct fault diagnosis, trend analysis, troubleshooting for process and equipment
- Broad understanding of water, sewer, recycled water systems including compliance to the current Health and Safety Legislation and regulations
- Familiarisation and exposure to works scheduling/work force management systems
- Familiarisation and exposure to SCADA or DCS systems
- Strong stakeholder management skills
- Customer focus - ability to understand and propose solutions based on evolving Customer needs and preferences.
- Familiarisation and exposure to outsourced field operations and maintenance
- Current driver’s license required.

**What's in it for you?**
- A commitment to work-life balance with truly flexible working arrangements, including hybrid working and leave purchasing.
- 14 weeks paid parental leave for all parents and paid super on unpaid parental leave
- A range of benefits, including free on-site parking and cultural leave.
- A great culture working in collaborative teams with strong work ethics.
- Career focused learning and development opportunities.
- The opportunity to be part of an organisation committed to environmental initiatives.
- Enjoy modern office facilities with panoramic beachfront views.
- Competitive salary range of $86,428 to $90,977 plus super

**We're for everyone**

We do meaningful work, but how we do it is just as important. We’re here to help people live well, protect the environment, and keep healthy water and resources accessible and affordable for all. We know to make a positive difference we need to support our people to be their very best. Flexibility and innovation are at the heart of how we work. But it’s our people’s collective ambition, authenticity and differences that bring our culture to life.

Our people are as diverse as the communities we serve. Everyone brings a unique voice and a refreshing perspective that keeps us innovating. It makes us better learners, thinkers and collaborators, helping create better outcomes for our customers. Even though we’re all different, we still share a common goal to deliver healthy water for life.

**Keen to make an impact?**

**Salary**: $86,428.00 - $90,977.00 per year