Business Support Officer

Ethos Urban is a multi-disciplinary business that brings together planning, urban design, property economics, social strategy, community engagement and project management.

We focus on bringing together the collective intelligence of our different people to help deliver better solutions to complex problems, and ultimately achieve better urban outcomes for our community. Our towns and cities are always changing and we know this creates choices that can make a difference to the quality of our urban living.

For over 25 years our people have worked in partnership with the public and private sectors to provide them with the momentum to realise their ambitions for better places, communities and cities.

**About the role**

The Business Support Officer will be the first point of contact for our company, welcoming clients and staff, answering phone calls, and providing administrative support across the organisation.

This role is office based on site in Circular Quay, Monday to Friday.

You will be reporting into the Regional Business Manager, NSW.

**Key responsibilities**

As the Business Support Officer, you will be accountable for:

- Covering the reception desk while ensuring that all office amenities, supplies, and facilities are maintained to a high standard.
- Coordinating facilities and general building maintenance.
- Ordering catering for the inhouse office staff functions and external client meetings.
- Providing administrative support, such as booking events, arranging catering for external client events.
- Assisting staff with regular queries around AV and IT support (escalation reporting when required).
- Aiding technical staff in setting up new projects and subsequent production tasks.

**We are looking for an experienced Business Support Officer who has**:

- Excellent communication skills: Strong verbal and written communication skills are essential for effectively interacting with visitors, colleagues and clients.
- Customer Service Orientation: A friendly and professional attitude with a strong focus on providing exceptional customer service.
- Organisational Skills: Ability to multi-task and prioritize responsibilities and tasks in a fast-paced environment.
- Attention to Detail: Must be detail orientated and able to maintain accuracy in tasks such as data entry and scheduling.
- Tech Savy: Proficiency in using office equipment such as multi-line phone systems, printers and copier. Knowledge of Microsoft Office Suite is required.
- Reliability: Punctuality and consistent attendance at the office are crucial for this role.
- Previous Experience: Previous experience in a business support/administrative or reception role is required. Understanding of/or experience in the property and development industry is desirable.

**Why work with us?**

The business of creating a better urban experience is a complex one. It requires patience, diligence, intelligence and perhaps most importantly, a passion for making a difference to our experience of urban life.

What we do and the way that we do it is unique. We view each project as a complex puzzle that requires different perspectives and alternative angles to solve it. At Ethos Urban, no one individual ever has the answer. It’s only when we bring people with different specialisations from different teams that we can see the full picture and then the way forward. We call it collective intelligence.

We back our people: We are proponents of flexible work, we provide generous leave provisions including purchased leave (up to 4 weeks annually in addition to your standard 4), 18 weeks paid parental leave regardless of your parental definition, paid study leave & access to transitional coaching. In addition, we cover your industry memberships, we provide access to an array of great learning and personal development initiatives and incredible career pathways. For more please visit our website.

We have adopted the globally recognised United Nations Sustainable Development Goals as our ESG framework. The 17 Sustainable Development Goals (SDG’s) is a clearly defined pathway to improving our world, and how business can align its goals and actions to help us all collectively get there.

**How to apply