Administration Residential Services

4 days ago

Taigum, Australia Stride Full time

**About Us**:
We’re leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention.

Stride is a name that expresses our ambition - it’s a name that’s purposeful and shows awareness of the important role we play in the recovery journey.

As we embark on the next stage of our journey, join us to make a difference. We're here to Stride.

**On offer**:

- Primarily based in Taigum, QLD
- This position will also at times be required to work at other sites including Everton Park, Burpengary and other locations for meetings such as Bracken Ridge, Coorparoo and Chermside.
- Permanent, full-time opportunity available
- Paying on REM Framework level E5 plus Super
- Salary Packaging options (up to $15,899 tax free)
- Meals and entertainment allowance of up to $2,650
- Leave loading at 17.5%
- Stride Rewards - access to discounts from 100s of retailers (fashion, food and fitness)
- One paid wellbeing leave day per year
- Purchase up to 5 additional leave days in a 12-month period (pro rata entitlement if part-time)
- Paid parental leave support
- Supportive team environment
- Excellent training and career development

**Role overview**:

- Creation of Service Agreements for participants of Residential Services
- Provide general administrative support to the QLD Residential team, including telephone calls, petty cash management, credit card reconciliations and oversight of office equipment maintenance and repairs as required.
- Creation of electronic records for new referrals, including the entry of confidential data, ensuring confidentiality of program participants is maintained
- Provide secretariat support as required for meetings, including agenda preparation and minute taking.
- Maintain and monitor stationery, office supplies and consumables
- Coordinate all site maintenance and WHS issues including workplace health and safety requirements, hazard inspections, Safe Practice and environment audits and others as required
- Tracking of participants Irregular Supports to be sent to our Rostering and Logistics team
- Participate in risk management activities and report any risks identified to the Manager
- Other duties relevant to the position as required

**Requirements**:

- Ideally a Cert III in Business Administration or similar qualification
- Excellent organisation skills with the ability to prioritise, meet deadlines, and work well under pressure
- Must have experience providing administration support to a team ideally within a health related service
- Demonstrated knowledge of the NDIS
- Ability to manage communications and information with a range of stakeholders
- Ability to maintain a calm, pleasant and respectful manner and to deal with a diverse range of people
- Excellent interpersonal skills and communication skills (written and verbal).
- Demonstrated ability to take initiative, problem solve and work flexibly and seek counsel where appropriate
- Demonstrated computer knowledge with skill in Microsoft Office programs
- A positive attitude that is, respectful, inclusive and enthusiastic.
- Must be eligible to apply/currently hold a Blue Card

This includes but is not limited to people with a lived-experience of mental health recovery, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with disabilities.

Applications will be viewed and actioned upon receipt, with a final closing date of **18 August 2025.**

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