Product Manager

**Who is : Different?**
Over the last 5 years, : Different has been revolutionising property management across Australia - and we're not done yet
By building smart tech solutions and working with the best people, we have consistently delivered transparent and personal property management experiences to thousands of owners and tenants.
But why stop there? Well, we didn't...
We've recently launched : Different for Agencies, partnering up with traditional real estate agencies and principals to cover every aspect of their property management service.
We're helping shape the future of the proptech and real estate industry - and we want you to be a part of it.
**About the role**
Property management is an operationally intensive business, but we make it efficient and scalable by combining powerful tech with an incredibly customer-focused operations team. That's our unique advantage. We design and build all of our own technology, so we can align it to the ideal operational processes to create a great service for our customers.
Now, we need someone who can create and ship great products that make these complex workflows feel as simple as clicking a button.
You'll work with a cross-functional team of engineers, designers, Operations and Growth managers to define and execute your roadmap against the overall company strategy. Our product teams continuously develop innovative solutions to real world problems. You'll set and deliver against your metrics, not just for features or products, but also to impact business growth. And our most important metric is and will continue to be customer happiness, which is why you'll do all of this in ways that are both fun and delightful.
The Product Manager role at companies varies widely. At : Different, we think there are some key elements to being successful at our company as a Product Manager:
**Tell the product story**
- Define the roadmap of new products and features
- Clearly articulate and document the goals of the product and how the solution will solve the problems, both quantitatively and qualitatively
- Identify and prioritise features that drive the maximum impact
- Deeply understand how the solution works from the technical stack to the operational workflows
- Know the numbers

**Combine data and intuition intelligently**
- Use numbers to tell a story
- Use metrics and interpret data to make good decisions fast
- Monitor and measure your launches to feed insights back into the ongoing product development process

**Make it happen**
- Clear roadblocks
- Prioritise ruthlessly and impartially
- Launch the right product fast to deliver on company goals and make our users happy

**Leadership without authority**
- Align all the members of your cross-functional team to collaborate on releasing products that massively impact the metrics your team owns
- Communicate with anyone and everyone to represent whoever's not in the room
- Build empathy at all levels, so that you can say no in the right way when you need to

**Be an expert on the customer and market**
- Talk to customers and industry professionals to build a deep understanding of the problem space
- Understand how the company fits into the broader industry, both quantitatively and qualitatively
- Research and analyse the competitors, market size, market breakdown and adjacencies in the space
- Present your knowledge articulately and persuasively

**Who you are**
- At least 5 years experience delivering successful and innovative software/hardware products in a product manager role
- At least 5 years experience working closely with engineers, designers and UX researchers
- Be user-focused and never lose sight of the value we're providing to our customers
- Experience building roadmaps and delivering on them.
- A belief in fast, iterative development.
- Maintain the right balance between strategic and tactical work.
- Organised and diligent - always follow through on what you say you're going to do
- Practical attention to detail - Know when to obsess, and know when to let go
- A great writer and editor - Copy is as much a product as anything else
- Love of data and analytical storytelling - you are comfortable getting data and using data
- Technically proficient
- If you have a CS degree or have learned to code and released production features that real people have used, that's great. Otherwise, show us how you can effectively represent Engineering when they're not in the room

**Why : Different?**
- Flexible working hours from our casual offices
- Mentorship from our Co-founder/VP Product (and our other amazing leaders), and the opportunity to learn new skills in a safe and supportive environment
- Freedom to build incredible products, solving huge real-world problems
- Autonomously lead your own product team
- A generous salary, bonus and equity package
- Hybrid working arrangement, with flexible working hours

**Other things of note**
- We encourage & welcome applicants with a wide range of years experience, from just