Enterprise Account Manager

2 weeks ago


Sydney, Australia AWS Australia Pty Ltd Full time

8+yrs experience as a quota carrying technology field sales individual, or business development professional
- Experience in selling products and services into new markets
- Excellent presentation and communication skills
- Experience preferably in information technology, with a focus on cloud solutions
- History of exceeding sales targets using a consultative, solutions based approach.

Job summary

As an Enterprise Account Manager, you are driving digital transformations through effective engagement with C-level executives, business development executives, IT leaders, architects, developers, and various lines of businesses. You are establishing Amazon Web Services as the preferred cloud technology provider across the strategic accounts you manage, promoting the entire AWS products and services portfolio to Enterprise Customers.

On a daily basis you empower your customers to solve challenges while attaining both their operational and innovation goals. You deliver business outcomes while guiding them to become more agile, innovative, and efficient. With AWS, our customers benefit from the fastest pace of innovation, the broadest and deepest functionality, the most secure computing environment, and the most proven operational expertise.

Do you look around corners for ways to engage and service customers? Are you passionate about using technology to solve business problems that have big customer impact?

Come build the future with us.

Key job responsibilities
- Propose and execute against a comprehensive account plan for select Enterprise customers in NZ
- Ownership of key customer relationships
- Interaction with customer technology teams and business stakeholders to drive further adoption of AWS products
- Collaborate with AWS and partners to extend reach & promote adoption in these select enterprises
- Work to ensure high levels of customer satisfaction
- Create & articulate compelling value propositions around AWS services to help enterprises transform

A day in the life

This role requires you to work actively to earn and keep customer trust and build a deep understanding of how to meet the needs [met and unmet] of your customers, and their end customers. You will work with and orchestrate engagement with AWS stakeholders [Executives, Business Development, Solution Architects, Professional Services, industry SMEs] and Partners to compel customers to move to, and innovate on the Cloud.
- Ability to prioritise and take ownership
- Experience managing numerous accounts concurrently and strategically as well as effectively managing a high volume of inquiries from new and existing customers
- Experience working with partners to extend reach and drive adoption
- Experience coordinating multiple members of the sales team dedicated to a particular account or program, such as Inside Sales, Solution Architects, Technical Account Managers etc.
- Experience increasing technology adoption and creating long term transformational account strategies
- Experience working with and presenting to C-level executives, IT, and other lines of business
- Demonstrated success in identifying, developing, negotiating, and closing large-scale technology projects to Enterprise Customers
- Business acumen to comprehend customer strategy and industry business drivers
- Demonstrated initiative and creativity

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.



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