Call Centre Operator
1 week ago
$34 p/h + super
- 6 Month Contract
- Parramatta
**Call Centre Operator | 6 Month Contract | $37.74 p/h inc. Super**
- $34 p/h + super
- 6 Month Contract
- Parramatta
**About the Company**
This NSW Government agency is a major service provider who strives to deliver a more consistent and efficient experience within government. We are looking for someone to start ASAP for a 6 month contract paying $34 p/h + super. This role is located in Parramatta.
**About the Team**
You will be apart of a highly professional and dedicated cohort who value collaboration, independence, communication, accountability and customer service.
The team you are joining is a high functioning and performing team amongst a leading NSW Government agency. A team of like-minded individuals who thrive to deliver outstanding work to help residents of NSW.
**About the Role**
**Key responsibilities & duties**
- Respond to enquiries and proactively communicate with internal and external customers and stakeholders related to service delivery, invoices and reports to ensure the provision of high quality customer service.
- Update and maintain records of customer communication data and feedback through database management.
- Provide high quality support and expertise in word processing, accurate data entry and current spreadsheet skills to support the needs of the team.
- Conduct a range of administrative tasks to support the team.
**About You**
- Previous experience in customer service and administration
- Excellent attention to detail
- Fantastic face to face and telephone customer service skills
- Able to pass a police check, WWCC, Child Story Check and community services check
- Able to work Monday - Friday, full time in the Pennant hills office
**Benefits of contracting through Ashdown People**
- 5th largest supplier to the NSW Government
- Get paid weekly Rated 4.9/5 on Google Reviews with over 1100 5
- Offer Insurances for ABN Contractors
- Consistent communication & transparency
- Detailed onboarding & support
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