Case Manager

2 weeks ago

Newcastle, Australia EML Full time

**Case Manager - Newcastle**:
NSW - Newcastle Workers Compensation Full Time
- **Establish and maintain effective relationships to support our injured workers**:

- **Monthly RDO’s and work from home flexibility when you are fully trained in your role.**:

- **Career advancement opportunities with 90% of our leader roles filled internally**

**THE OPPORTUNITY**

Bring across your experience in Workers Compensation to help make a positive impact on someone’s life every day. You’ll feel great satisfaction knowing your talent and hard work has a purpose. Our new smaller team sizes will also allow for a dedicated leader and specialist to coach, mentor and support you with your professional and personal development.

This will be a **permanent** position based at our office in **Newcastle **2300**

**YOUR RESPONSIBILITIES**
- Service
- orientated approach that is focused on early intervention and the interests of workers and employers
- Ensure that active and timely intervention occurs to improve recovery and return to work outcomes
- Provide workers compensation advice to stakeholders such as workers, employers and providers
- Assist the worker and employer with the claim process and providing support in the completion of relevant documents to ensure timely access to required services to support return to work and injury recovery
- Pro-actively proceed with appropriate case management to achieve the optimum outcome of early sustainable return to work for workers with reasonable claim costs

**ABOUT YOU**
- Demonstrated experience in worker’s compensation claims management or from an Allied Health background
- An empathetic, resilient, and motivational approach to provide customer centric support
- A driven professional with highly developed written and verbal communication skills, outstanding organisational and coordination skills
- Strong stakeholder engagement and management

EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return to work journey**. We continue to experience ongoing growth and now have over **2,600 dedicated employees**. We foster a learning culture that allows for us to continually invest in our employees ensuring a **long-term career** here at EML.

**WHAT WE OFFER**

**We stand together as equals. **EML is an equal opportunity employer so by coming to work for us, you’ll be part of a culture that celebrates diversity and inclusion. We’re committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

**EML provides career opportunities and great employee benefits, including**:

- A diverse and collaborative team culture like no other
- Hybrid working environment to support work/life balance
- A corporate wellbeing program with discounted health insurance and gym membership
- Generous discounts from over 350 retailers through our RewardsHub program
- Comprehensive learning and development opportunities to help you reach your full potential
- Access to support and counselling services with work or personal matters, through our Employee Assistance Program
- Companywide events to stay connected and celebrate success
- Annual tenure and performance-based recognition rewards + regular salary reviews
- Up to 16 weeks Paid Parental Leave
- 17.5% annual leave loading

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