Data Insights Analyst

**About the Company**

This organisation is one of Australia's most culturally driven companies. Australian born international travel company, who operates to open up the world for those who want to see. The organisation focus on flights, stays, holidays, insurance, tours, travel money and business travel. The organisation are recognised as one of the top five largest travel agencies in the world today with more than 2,000 leisure, corporate and wholesale businesses in 11 countries.

They are one of Australia's most diverse workforces and are continually looking for innovative ways to excel, meaning their investment in technology and people is immense. This role is a permanent opportunity and provides fantastic flexibility situated around a hybrid work-from home environment.

**About the Role**

As the Digital Insights Analyst you'll be responsible for translating complex data into actionable insights in order to inform effective prioritisation and decision-making for the organisation's Tech Products. This role will sits in a Product team and reports into the Data Analytics Lead, you'll be responsible for analysing platform performance and business data as input to the product roadmap forthe organisation's Tech Products.

If you'd like to be responsible for implementing strategies and frameworks to gather analytics insights across multiple tools and platforms that ultimately guide the user experience and business outcomes, please apply

**About You**

Your day-to-day responsibilities will include
- Ensuring data is analysed into meaningful and actionable insights that will guide decision making and roadmap prioritisation
- Effectively collaborating across multiple product, business, and data teams to inform and offer digital insights to improve user experience and adoption
- Building and monitoring digital success metrics and garnering actionable insights from these
- Clearly define and articulate the goals of the product and follow through with analysis post-launch to drive optimisation and continuous improvement
- Establishing, managing, and maintaining best-in-class reporting and dashboards while ensuring data integrity
- Analysing and identifying functional or experience gaps through data that lead to recommendations for improving product performance and capabilities
- Engage relevant stakeholders to present insights, findings and recommendations through dashboards and reporting frameworks to Product Managers and Product Owners
- Providing support in developing, implementing and enabling the digital analytics strategy and approach Proactively seeks data sources to help the team make data driven decisions

We'd love to hear from you if you have:

- 3+ years’ experience in Digital Analytics, Tracking and Insights
- 2+ years’ experience working in or with Agile product teams
- Strong experience and knowledge in Google Analytics and Google Tag Manager and other digital analytics and reporting tools
- Demonstrated experience in building and maintaining business intelligence reports and dashboards.
- Experience with Google Analytics
- Experience in Data Visualisation Tools (i.e. Microsoft PowerBI and Google Data Studio)
- Ability to pull various sources of data and reporting and analysing into recommendations and actionable insightsAbility to fully articulate insights and recommendations to a digital product team
- Ability to be a team player in a cross-functional team with a collaborative mindset

You'll earn brownie points if you have:

- Experience with digital optimisation tools such as FullStory and Optimizely Experience or the ability to pick up CSS knowledge to support
- Experience in a travel-related industry