Community Manager

5 days ago

Greater Melbourne VIC, Australia Stockland Full time

We are looking for a Community Manager to join and be part of our fantastic over-50’s lifestyle communities’ business.

An exciting time to come into this newly created, multi-faceted role, based at our new Stockland Halcyon Highlands, in Mickleham, northeast of Melbourne CBD.

**About the role**

This role will be working to provide the best operations management and customer service possible and look after the Homeowner experience. You can be the person who delivers delight to our new Homeowners and future new Homeowners.

**Some of your responsibilities will include**:

- Support and nurture the delivery of active and passive activities, including inductions, community events, wellness program and functions
- Manage all Homeowners queries and complaints promptly in a courteous and professional manner, and in line with internal escalation procedures where required
- Manage front of house duties, back of house duties including all general office administration and record keeping
- Monitor the ongoing financial performance competently and seek out opportunities to improve the Homeowners experience and/or profitability
- Actively contribute to Stockland’s risk aware culture and performance through participating in operational risk training and adhering to relevant compliance and regulatory obligations
- Ensure compliance and participation across company and industry wide audits

**About you**

We are looking for a passionate and empathetic people-person with unparalleled stakeholder relationship skills. You’ll be commercially minded with an understanding of how budgets work.
- You’ll bring solid experience in a similar role managing customer experience and property
- Experience in Land Lease Community, Retirement Living, or Hotel/Holiday Resort industry will be highly regarded
- Excellent verbal and written communication skills along with building relationships with internal and external stakeholders is key
- Exposure and knowledge in financial and budget management will be highly advantageous
- You’ll bring strong emotional intelligence and maturity to deal with sensitive and confidential items
- You are community minded, and service orientated, with a can-do and hands-on approach
- Proficient computer literacy including use of MS Office Suite
- Have the flexibility to attend functions outside of normal working hours as required

**The Stockland Proposition**

Stockland Halcyon is Australia’s most awarded creator of lifestyle living communities across Southeast Queensland, Victoria, NSW and Western Australia. Integrating with Stockland, together we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career.

We recognise the importance of flexibility and work life-quality and over 80% of our employees have informal or formal flexible work arrangements. Additionally, Stockland has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want our teams to reflect this.

We offer competitive remuneration and benefits. Benefits include free to access or subsidised lifestyle, health, well-being and financial services products.

  • Community Manager

    2 weeks ago

    Greater Melbourne VIC, Australia Stockland Full time

    We are looking for a Community Manager to join and be part of our fantastic over-50’s lifestyle communities’ business. An exciting time to come into this multi-faceted role, based at our Stockland Halcyon Highlands, in Mickleham, northeast of Melbourne CBD. **About the role** This role will be working to provide the best operations management and...

  • Community Marketing Manager

    2 weeks ago

    Greater Melbourne VIC, Australia Stockland Full time

    We have an opportunity for a Community Marketing Manager to join the team at Stockland. In this role you will maximize profit center performance by developing and implementing innovative project marketing strategies and practices that supports the delivery of the Project Vision and outcomes. **About the Role** - Prepare and plan, in conjunction with Senior...

  • Assistant Community Manager

    7 days ago

    Greater Melbourne VIC, Australia Stockland Full time

    Fully utilise your customer service experience and people person skills in supporting the day-to-day operations across our Lifestyle Living Communities located in and around Melbourne and surrounding area, developing, and fostering positive relationships with our homeowners. **About the role** Working across the communities, you’ll be an integral part of...

  • Development Manager

    7 days ago

    Greater Melbourne VIC, Australia Stockland Full time

    We have an opportunity for a Development Manager to join the Masterplaned Communities Development team in Victoria. **The Opportunity - About the Role** As part of a team, you will work on progressive projects with community at the heart designed to support diverse lifestyles and life stages. This is your chance to be part of a high performing...

  • Account Manager

    2 weeks ago

    Greater Adelaide SA, Australia Account Manager Full time

    Join an award winning and innovative SA Recruitment company - High performing & passionate team with an empowering culture based in the CBD - Permanent role, good base salary and incentive **About Harrison McMillan** Harrison McMillan is not your ‘traditional’ recruitment agency. We embrace “Recruitment 4.0” to build leading talent solutions while...

  • Assistant Development Manager

    1 week ago

    Greater Melbourne VIC, Australia Stockland Full time

    Join Stockland’s Built Form Development team in Melbourne as an Assistant Development Manager, supporting the delivery of high-quality residential projects. You’ll play a key role in ensuring developments are scoped, designed, and delivered in line with Stockland’s strategic framework, starting with the exciting **Oak Place** community in Wantirna—a...

  • Development Manager

    2 weeks ago

    Greater Melbourne VIC, Australia Stockland Full time

    We have an opportunity for a Development Manager to join the Master Planned Communities Development team in Melbourne. **The Opportunity - About the Role** This role has become available due to business growth. We currently have multiple opportunities across our national portfolio. Working within a multi-disciplinary team, this role will be responsible...

  • Assistant Development Manager

    5 days ago

    Greater Melbourne VIC, Australia Stockland Full time

    We are seeking a high-performing Assistant Development Manager to join this market disrupting sector, with a strong pipeline of projects at different stages of delivery, in our Land Lease Communities Team in Victoria. This position will be responsible for driving project performance by engaging with key stakeholders to ensure projects are delivered in...

  • Communications Manager

    1 week ago

    Melbourne, Victoria, Australia Community Housing Ltd Full time

    Contribute to a world without housing poverty- Full time permanent position based in Melbourne VIC.- Great salary + super + salary packaging + other benefits**About us**Community Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing issues and...

  • Contract Specialist

    6 days ago

    Greater Melbourne VIC, Australia Stockland Full time

    We are seeking an experienced Legal Administrator to join our team in our Melbourne office. In this role, you will support the efficient, effective, compliant and customer focused day to day operations of Stockland’s land lease communities (LLC) Contract Services team. **This role is being recruited as a contract covering parental leave until January...