Customer Delivery Leader

1 week ago


North Sydney Council, Australia Cisco Full time

About the Role

We are seeking a seasoned Customer Delivery Leader to drive business growth and customer satisfaction in the ANZ region. As a key member of our Expert Care team, you will be responsible for leading high-performing teams across Australia and New Zealand.

About You

  • You have extensive experience managing operations managers, technical engineers, or project managers in a high-tech company environment.
  • With 5+ years of experience in customer support, you possess strong knowledge of inter-networking technologies and the competitive Enterprise segment.
  • You have a proven track record of leading high-performing teams and driving Operational Support and Delivery excellence.
  • Ability to travel within Australia and New Zealand is required.

What We Offer

  • A competitive salary of $AUD120,000 - $150,000 per annum.
  • The opportunity to work with a global leader in the technology industry.
  • A dynamic and collaborative work environment.
  • Ongoing training and development opportunities.

Requirements

  • Bachelor's degree in a relevant field (BA, BS, BSCS, or BSEE).
  • Strong leadership and communication skills.
  • Excellent problem-solving and analytical abilities.
  • Demonstrated industry awareness and understanding of Enterprise market trends and transitions.

About Cisco

Cisco is a leading technology company that connects everything – people, process, data, and things – and uses those connections to change the world. Our technology powers entertainment, retail, healthcare, education, and more – from Smart Cities to your everyday devices. We benefit everyone – employees, customers, suppliers, partners, and communities – while striving for a culture that empowers every person to be the difference, at work and in our communities.



  • North Sydney Council, Australia Cisco Full time

    Job DescriptionAbout the RoleWe are seeking a highly skilled and experienced Customer Delivery Leader to join our team at Cisco. In this role, you will lead the Expert Care delivery team, responsible for managing technical and non-technical experts across Australia and New Zealand.Main ResponsibilitiesSupervise a national dynamic team to achieve results in...


  • North Sydney Council, Australia Cisco Full time

    OverviewCisco is a leading technology company that powers entertainment, retail, healthcare, education and more. As a Customer Experience Delivery Leader, you will be responsible for leading the Expert Care delivery team in Australia and New Zealand.Estimated Salary: AU$150,000 - AU$200,000 per annumThis role requires a strong leader who can drive business...


  • North Sydney Council, Australia Nine Entertainment Full time

    About the RoleAt Nine Entertainment, we are seeking an experienced Product Delivery Leader to join our team. As a key member of our product squad, you will play a crucial role in ensuring our product backlog meets business and technical expectations by applying agile delivery techniques.Job Description:We are looking for a proactive and solution-oriented...


  • North Sydney, Australia Cisco Full time

    Expression of Interest - Leader, Customer DeliveryCisco Systems Australia Pty Ltd Application Date Open from 8 November 2024 to 9 December 2024 Role Type - Full time Location - Sydney, AustraliaWhat You'll DoCustomers are in a unique position to help businesses with their digital transformation, but they are also in the midst of their own transformations. As...


  • North Sydney Council, Australia Cisco Full time

    Cisco Systems Australia Pty Ltd is a leader in the customer delivery field, and we are seeking an experienced Senior Manager to lead our Expert Care delivery team.This role will involve leading a high-performing team of technical and non-technical experts across Australia and New Zealand, driving business growth and retention through close collaboration with...


  • North Sydney Council, Australia Cisco Full time

    Cisco Systems Australia Pty Ltd is seeking a highly skilled Customer Delivery Lead to join our team in Sydney. As a key member of our ANZ CX Delivery Team, you will play a vital role in driving business growth and customer satisfaction.With a focus on operational excellence, this leadership position will lead a high-performing team of technical and...


  • Sydney, New South Wales, Australia Cisco Full time

    About The Role We are seeking a seasoned Senior Customer Delivery Leader to spearhead our 24x7 support APJC team. As a key member of our leadership team, you will be responsible for leading a high-performing team of post-sales engineers in delivering exceptional customer experiences. Your primary focus will be on driving success through high CSAT scores and...


  • North Sydney Council, Australia Amazon Commercial Services Pty Ltd Full time

    Job SummaryWe are seeking a highly skilled Transformational Learning Leader to join our Amazon Commercial Services Pty Ltd team. As a key member of the Delivery Services Operations team, you will be responsible for designing and implementing innovative learning programs that drive business objectives and enhance performance.About the RoleThe successful...


  • North Sydney Council, Australia Chandler Macleod Full time

    Job Title: Service Delivery CoordinatorJob Summary:The Service Delivery Coordinator is responsible for coordinating services in real-time and within the live run/service delivery horizon. This role ensures communication to key stakeholders in supply chain to guarantee that trains run to schedule and accurate and timely information is provided to all relevant...

  • Customer Delivery Lead

    5 months ago


    Sydney, Australia Beaumont People Full time

    A strengths focused people leader - 35 hr work week, excellent perks - NFP Organisation making a difference - Customer Delivery Lead - Institute of Public Administration (IPAA) - NFP Member Association - Full Time, Permanent - $120k + Super - depending on experience. - Sydney CBD, NSW, 2000 - WFH & WFO **About the Organisation** The Institute of Public...


  • North Sydney Council, Australia Cisco Full time

    OverviewCisco Systems Australia Pty Ltd is a leading provider of networking and telecommunications solutions. Our team is dedicated to delivering exceptional customer experiences and driving business growth.


  • North Sydney Council, Australia Cisco Full time

    Cisco Systems Australia Pty Ltd is seeking a skilled Customer Delivery Lead to join their Expert Care team. This role involves leading a high-performing team of technical and non-technical experts across Australia and New Zealand.As a Customer Delivery Lead, you will be responsible for managing the activities of a national dynamic team, ensuring customer...

  • Customer Care Leader

    4 months ago


    North Sydney, Australia Zurich Insurance Full time

    **A new adventure awaits** How does 5 weeks leave per year, an impactful career that you’ll truly love, and working for a great organisation that empowers wellbeing sound like to you? At Zurich we’re on a journey towards a brighter futureA brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers...


  • North Sydney Council, Australia Amazon Commercial Services Pty Ltd Full time

    About the RoleAmazon Australia is seeking a data-driven product manager to help grow programs including Subscribe & Save and Everyday Essentials for Australian customers. As a Senior Product Manager, Customer Experience Leader, you will lead programs holistically, ensuring to deliver a leading-class experience for customers, and developing and delivering the...


  • North Sydney Council, Australia Amazon Commercial Services Pty Ltd Full time

    Senior Program Manager, Customer ProgramsWe are seeking a highly analytical and innovative Senior Program Manager to join our Customer Programs team at Amazon Commercial Services Pty Ltd in Sydney, Australia.About the RoleThis is a challenging and rewarding opportunity for a strategic operations leader who can drive growth initiatives across our customer...


  • Sydney, Australia Your Reformer Full time

    **Delivery Team Leader** Reporting to: National Logistics Manager Your Reformer is an industry leading pilates reformer retailer, delivering high quality beds as well as innovative virtual solutions to both home and commercial clients across Australia. Your role as the Sydney Delivery Team Leader is to manage your delivery team members and ensure the...


  • Edinburgh North, Australia NXT Building Group Full time

    The Client coordinator reports to the Customer Support and Delivery Team Leader/Manager and is part of the Customer Support and Delivery team. In this highly rewarding role, your focus will be to manage multiple brand projects from end-to-end lifecycle to ensure compliant project delivery. The team services iconic brands including but not limited to McDonald...


  • North Sydney Council, Australia Amazon Commercial Services Pty Ltd Full time

    Amazon Commercial Services Pty Ltd is seeking a highly motivated Senior Program Manager to lead new business launches and improve Customer Experience (CX) in Sydney, Australia.The successful candidate will be responsible for leading new business launches, working on defect elimination and CX improvements for a portfolio/category of the Australia business...


  • North Sydney Council, Australia Cisco Full time

    Cisco is seeking an experienced leader to drive the success of our Expert Care delivery team in Sydney, Australia.The ideal candidate will have a proven track record of managing high-performing teams and delivering exceptional customer experiences.Key Responsibilities:Led a national dynamic team with responsibility for results in terms of customer...


  • Sydney, New South Wales, Australia Macquarie Full time

    Unlock Your Potential as a Service Delivery LeaderWe are seeking an experienced Service Delivery Leader to join our Cyber Security Technology team at Macquarie, where you will play a pivotal role in shaping the future of our organization.About Us:Macquarie is a global financial services group with 55 years of unbroken profitability, operating in 34 markets....