Airport Ground Handler

1 week ago


Melbourne Airport, Australia dnata Full time

Looking for a rewarding career in airport ground handling?

Dnata, a leading global air services provider, is seeking motivated individuals to join our team as Airport Ground Handlers - Mishandled Baggage.

This role involves tracing and locating mishandled bags for international carrier clients, reporting on damaged bags directly to the airlines, and ensuring efficient, safe, and accurate adherence to client requirements during aircraft turnarounds.

About the Role

We are looking for enthusiastic and detail-oriented individuals who are available to work a 24/7 roster, including mornings, evenings, and weekends. As an Airport Ground Handler - Mishandled Baggage, you will be responsible for:

  • Being the first point of contact for passengers at the carousel
  • Checking loading details of passengers
  • Monitoring carousels for issues such as belt stoppages and passenger concerns
  • Liaising with the below-wing team for missing baggage
  • Recording rush bags received
  • Reporting issues to the Baggage Services Supervisors
  • Creating and tracing files for missed or damaged bags
  • Forwarding and delivering baggage to passengers

Our ideal candidate will have a full Victorian Driver's License (mandatory) and be an Australian/New Zealand citizen or permanent resident. You will also be willing to complete a pre-employment medical/drug test and obtain a satisfactory security clearance.

About Dnata

Dnata is one of the world's most respected ground handlers, providing high-quality services to airline customers across the globe. We pride ourselves on our commitment to safety, quality, and customer satisfaction.

Salary Information

The estimated salary range for this role is $60,000 - $80,000 per annum, depending on experience and qualifications. Benefits include on-the-job training and upskilling opportunities, as well as a competitive salary package.

How to Apply

If you are a motivated and detail-oriented individual looking for a rewarding career in airport ground handling, please apply now. We look forward to hearing from you



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