Baggage Handler
1 month ago
dnata is a leading Ground Handler at Melbourne International Airport, and we are looking for motivated team members to join our Mishandled Baggage team. Our team is responsible for tracing and locating mishandled bags for international carrier clients, as well as reporting on damaged bags directly back to the airlines.
Main Responsibilities
- Monitoring carousels for issues such as belt stoppages, passenger issues, and ensuring efficient and safe adherence to clients' requirements during aircraft turnaround.
- Liaising with below-wing teams for missing baggage and creating files for missed or damaged bags.
- Providing excellent customer service to passengers and resolving issues in a timely manner.
Requirements
- Availability for shift work across a 24/7 roster, including mornings, evenings, and weekends.
- Full Victorian Driver's License (mandatory).
- Australian or New Zealand citizenship or permanent residence.
- Willingness to complete a pre-employment medical and satisfy security clearance requirements.
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