
Customer Experience Specialist
3 days ago
Job Description
">We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. In this role, you will be the first point of contact for customers, providing exceptional service and support to ensure their needs are met.
">Key Responsibilities:
">- ">
- Support customers with account opening, unsecured lending, and banking transactions">
- Demonstrate Smarter Banking options (self-service and digital) to make banking simple, easy, and secure">
Requirements
">To succeed in this role, you will need:
">- ">
- A passion for delivering quality experiences for diverse customers">
- A team player with keen attention to detail to ensure every transaction is efficient and accurate">
- Customer-centric thinking and appreciation for inclusion and diversity">
Benefits
">In this role, you will enjoy:
">- ">
- A comprehensive career development program to help you grow and develop your skills">
- Access to banking and financial services discounts, including competitive rates and reduced fees">
- An extensive range of benefits and discounted offers on travel, fitness, events, and technology">
- Variety of leave benefits, including parental leave, religious leave, special leave, sporting activities leave, and volunteer leave">
Join Our Team
">We are committed to creating a diverse and inclusive workplace where all colleagues' backgrounds and identities are respected and celebrated.
">Seniority Level: Entry level
">Employment Type: Full-time
">Job Function: Other
">Industries: Banking
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