Customer Experience Specialist

3 days ago


Albany, Western Australia beBeeBanking Full time $72,000 - $82,800

Job Description

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We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. In this role, you will be the first point of contact for customers, providing exceptional service and support to ensure their needs are met.

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Key Responsibilities:

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  • Support customers with account opening, unsecured lending, and banking transactions">
  • Demonstrate Smarter Banking options (self-service and digital) to make banking simple, easy, and secure">
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Requirements

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To succeed in this role, you will need:

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  • A passion for delivering quality experiences for diverse customers">
  • A team player with keen attention to detail to ensure every transaction is efficient and accurate">
  • Customer-centric thinking and appreciation for inclusion and diversity">
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Benefits

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In this role, you will enjoy:

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  • A comprehensive career development program to help you grow and develop your skills">
  • Access to banking and financial services discounts, including competitive rates and reduced fees">
  • An extensive range of benefits and discounted offers on travel, fitness, events, and technology">
  • Variety of leave benefits, including parental leave, religious leave, special leave, sporting activities leave, and volunteer leave">
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Join Our Team

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We are committed to creating a diverse and inclusive workplace where all colleagues' backgrounds and identities are respected and celebrated.

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Seniority Level: Entry level

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Employment Type: Full-time

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Job Function: Other

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Industries: Banking

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