Retail Customer Insights Specialist

3 days ago

Albany, Western Australia beBeeExperience Full time
Customer Experience Specialist

We are seeking a Customer Experience Specialist to visit retail outlets and gather insights on store presentation, service, and overall customer experience.

This role involves observing interactions between customers and sales associates, taking note of the environment and services offered, and providing detailed feedback through online surveys.

The ideal candidate will possess excellent observational skills, strong communication abilities, and reliable access to the internet.

  • Responsibilities:
  • Visit retail locations to assess store presentation, customer service, and selling techniques
  • Observe and record customer interactions, taking note of strengths and areas for improvement
  • Complete online surveys detailing your observations and experiences
  • Requirements:
  • Detailed observation skills and ability to provide insightful feedback
  • Effective communication skills and ability to articulate findings
  • Reliable internet access for completing online surveys

Becoming a Customer Experience Specialist offers a unique opportunity to influence positive change in our retail partners' businesses. By combining attention to detail with effective communication, you can make a meaningful impact on the customer experience.

  • Retail: Customer Service

    7 days ago

    Albany, Western Australia Telstra Full time

    Telstra Albany, Western Australia, AustraliaJoin or sign in to find your next jobJoin to apply for the Telstra Retail: Customer Service & Sales Consultant role at TelstraTelstra Albany, Western Australia, Australia3 weeks ago Be among the first 25 applicantsJoin to apply for the Telstra Retail: Customer Service & Sales Consultant role at TelstraGet...

  • Retail: Customer Service

    6 days ago

    Albany, Western Australia Telstra Full time

    Telstra Albany, Western Australia, AustraliaJoin or sign in to find your next jobJoin to apply for the Telstra Retail: Customer Service & Sales Consultant role at TelstraTelstra Albany, Western Australia, Australia3 weeks ago Be among the first 25 applicantsJoin to apply for the Telstra Retail: Customer Service & Sales Consultant role at TelstraGet...

  • Retail Leader

    6 days ago

    Albany, Western Australia beBeeRetailLeader Full time $95,000 - $114,700

    As a seasoned retail leader, you will play a pivotal role in driving exceptional customer experiences. We are seeking a charismatic and results-driven individual to lead our team of specialists.About the RoleLead a dynamic team to deliver outstanding customer service, ensuring seamless interactions that exceed expectations.Drive business growth through...

  • Retail Store Leader

    1 week ago

    Albany, Western Australia beBeeLeadership Full time $90,000 - $120,000

    Store Manager RoleThis is a leadership position that oversees the daily operations of a retail store. The successful candidate will have a strong ability to motivate and develop a team of retail specialists.The role involves ensuring financial management and operational standards are met, maintained and exceeded. This includes providing genuine service to...

  • Retail Leadership Opportunity

    3 days ago

    Albany, Western Australia beBeeLeadership Full time $110,000 - $140,000

    Job OverviewTo excel in this role, you will lead daily operations and ensure superior service standards are consistently maintained. As a Store Manager, your responsibilities will include leading, developing, and coordinating a team of retail specialists.Key Responsibilities:Lead daily store operations to achieve business objectives.Maintain high-quality...

  • Customer Sales

    2 weeks ago

    Albany, Western Australia Repco Full time

    Customer Sales & Service - Repco Albany - Full TimeRepco Albany, Western Australia, AustraliaJoin or sign in to find your next jobJoin to apply for the Customer Sales & Service - Repco Albany - Full Time role at RepcoCustomer Sales & Service - Repco Albany - Full TimeRepco Albany, Western Australia, Australia23 hours ago Be among the first 25 applicantsJoin...

  • Retail Leadership Expert

    4 days ago

    Albany, Western Australia beBeeLeadership Full time $90,000 - $105,000

    Lead and Develop a Retail TeamThe Store Manager is a key role in our business, responsible for leading and developing a team of retail specialists to deliver exceptional customer service and achieve sales targets.This position requires a strong leader who can motivate their team members to shine, develop, and succeed. You will be responsible for ensuring...

  • Retail Operations Leader

    1 week ago

    Albany, Western Australia beBeeCustomer Full time $90,000 - $120,000

    Job Title: Store ManagerAbout the RoleWe are seeking a highly skilled and experienced Store Manager to lead our team. As a Store Manager, you will be responsible for managing the daily operations of the store, ensuring excellent customer service standards, and developing and coordinating a team of retail and trade specialists.Key ResponsibilitiesLead,...

  • Retail Operations Manager

    1 week ago

    Albany, Western Australia beBeeLeadership Full time $90,000 - $130,000

    Key Retail Leadership RoleThis pivotal position encompasses leading and developing a high-performing team to deliver exceptional customer service and achieve sales targets.Leading, developing, and coordinating a team of retail specialists.Maintaining and exceeding operational standards.Supporting team members to reach their full potential.To excel in this...

  • Retail Team Lead

    1 week ago

    Albany, Western Australia beBeeLeadership Full time $90,000 - $110,000

    Leadership OpportunityThe ideal candidate will possess strong leadership skills, customer service expertise, and the ability to motivate and develop a high-performing team. As a Store Manager, you will lead retail and trade specialists in delivering exceptional customer service and achieving sales targets.Key Responsibilities:Manage store operations,...