Customer Experience Analyst

2 days ago


Albany, Western Australia beBeeCustomer Full time $40,000 - $70,000

As a Customer Service Reviewer, you will play a crucial role in helping businesses understand the customer experience. Your responsibilities will include visiting retail outlets, reporting on store presentation, service, and selling skills, as well as completing online surveys about your observations.

The ideal candidate will have an eye for detail, strong communication skills, and reliable access to the internet. You will be working independently, posing as a customer to gather information and complete surveys. This is an entry-level position with opportunities for growth and development.

Responsibilities:

  • Visit retail outlets and report on store presentation, service, selling skills, cleanliness, and related aspects
  • Complete online surveys about the observed experience

Required Skills and Qualifications:

  • Eye for detail and good memory
  • Reliable and effective communication skills
  • Access to the internet

Benefits:

  • Opportunity to work independently and make a real difference in the business world
  • Gain valuable experience and skills in customer service and market research

Others:

  • Contract employment type: Administrative
  • Seniority level: Entry level
  • Industries: Advertising Services


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