
Key Customer Service Position
2 days ago
Job Title: Customer Service Officer
We are seeking a highly skilled and experienced Customer Service Officer to join our team in Melbourne.
The Job:
- Receiving and responding to customer enquiries in a timely and professional manner.
- Managing incoming and outgoing calls and customer interactions.
- Utilizing relevant systems to ensure customer bookings are managed effectively.
- Conducting data entry and reporting with attention to detail.
- Managing internal and external stakeholder relationships.
- Performing OH&S tasks and providing support as required.
- Scheduling and confirming meetings and events.
- Inputting information into databases.
- Managing administrative tasks as necessary.
About the Role:
- Excellent communication and interpersonal skills.
- Strong organizational skills and ability to work autonomously.
- Confident user of technology and able to multitask.
- Ability to prioritize and self-organize tasks effectively.
- Exemplary time management and adaptability in a fast-paced environment.
- A positive attitude and proactive approach to customer service.
What We Offer:
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
- A competitive salary package.
- Ongoing training and support to enhance your skills.
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