
Cleaning Operations Manager
1 day ago
The Night Cleaning Supervisor role is a key position within our cleaning services team, requiring exceptional leadership and management skills to oversee daily operations and lead a team dedicated to providing superior customer experiences.
This senior-level position involves developing a high-performing cleaning team, efficiently managing day-to-day cleaning operations, including staff training, tracking service delivery, rostering, auditing, and other operational requirements.
Key Responsibilities- Develop and maintain a high-performing cleaning team
- Provide effective leadership and mentoring to cleaning personnel
- Lead and inspire team members to deliver exceptional guest experiences
- Perform administrative functions, such as incident reporting and assisting with staff rosters
- Ensure timely and efficient completion of contract cleaning requirements
- Establish and maintain excellent customer relations
- Understand and implement customer security, environmental, and safety requirements
- Adhere to Occupational Health Safety and Environmental policies and procedures
- Respond to general cleaning, periodical, preventative, and emergency incidents or queries
- Possess permanent full work rights in Australia
- Be willing to obtain a National Police Clearance Check
- Hold a minimum of 1-2 years experience in retail/commercial cleaning
- Demonstrate previous experience managing a team
- Exhibit a strong understanding of hard floor cleaning practices and related machinery
- Show knowledge of cleaning practices, including infection control
- Demonstrate excellent communication skills, both written and verbal
- Display good administrative skills and proficiency in Microsoft Office and other computer applications
- Be able to give direction and instruction to others
- Ability to multi-task, be flexible, and work under pressure
- Maintain consistent attention to detail
- Flexibility to work weekends
- Reward and recognition incentives
- Ongoing training and development opportunities
- A safe and supportive working environment
- Career growth and development
- A family-oriented culture
- Free uniform
- On-site parking facilities
We are committed to fostering a diverse and inclusive workplace culture by promoting diversity across our work sites. We welcome applications from diverse community groups and ages, including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals, people with disabilities, women, and others.
Our organisation represents over 80 nationalities, speaking 59 different languages. We believe that diversity enhances productivity and business growth while creating amazing customer experiences.
Employment Details- Mid-senior level position
- Full-time employment
- Management and manufacturing role
- Facilities services industry
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