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Customer Banking Specialist Relief
2 months ago
We are seeking a highly skilled and experienced Customer Banking Specialist Relief to join our team at EFinancialCareers Ltd. in Melbourne West Area.
Key Responsibilities- Deliver exceptional customer service and support to customers with their banking needs, including home loans, business banking, and financial advice.
- Provide in-depth conversations with customers to assess their financial needs and identify opportunities for growth.
- Support customers with account maintenance, credit product applications, and financial health checks.
- Utilize in-branch technology and digital banking options to provide customers with holistic solutions.
- Problem-solve and provide effective solutions while championing our risk-adverse culture.
- Proven experience delivering exceptional customer service in a financial services, retail, or hospitality environment.
- Excellent communication skills and the ability to articulate financial terms in a clear and concise manner.
- The ability to ask the right questions, find solutions, and act with integrity while placing the customer at the center of everything.
- Ability to work in a busy, commercial, and driven retail environment while seeing the big picture for customers and providing them with holistic solutions.
- A genuine interest in building a career with EFinancialCareers Ltd. and improving the financial well-being and lives of our customers.
- A dynamic and supportive work environment that encourages professional and personal growth.
- The opportunity to work with a leading financial services company and make a real difference in the lives of our customers.
- A competitive salary and benefits package that reflects your skills and experience.