
Technical Solutions Expert
3 days ago
Job Overview
This role involves working at the intersection of customers and technology, where a passion for unpacking complex systems is required. The position requires expertise in system-wide understanding, use, and debugging, with knowledge spanning edge devices, module and hardware integration, network systems, cloud, and data visualization.
Key Responsibilities
The ideal candidate will offer timely and effective technical support across various complexities, collaborate with cross-functional teams to resolve technical issues, support sales efforts by addressing technical questions, and contribute to tailored solutions and proposals.
Customer-Centric Approach
The successful applicant will possess excellent written and verbal communication skills, a customer-centric mindset, and a strong technical acumen with experience in coding, hardware integration, and understanding of edge-to-cloud tools, visualization, and tooling.
Growth Opportunities
The company offers growth opportunities through tailored development programs and challenging projects that empower employees to bring their best in and out of work. A supportive team environment prioritizes mental health, provides comprehensive benefits, and fosters a culture of innovation and collaboration.
Requirements
- Bachelor's degree in Engineering, Computer Science, or related field desirable
- Knowledge of electronics and firmware development; ability to read schematics
- Field experience with installation, failure modes, and connector types
- Familiarity with sensors and their interfaces
- Proficiency in Linux and Windows development environments
- Understanding of wireless network challenges
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