Premier Guest Experience Host

7 days ago

Perth, Western Australia beBeeHospitality Full time $55,000 - $75,000
Job Title

Overview of a Premier Guest Experience.

  • Parmelia Hilton Perth invites guests to enjoy urban sophistication and explore the city's best attractions, including Elizabeth Quay, Kings Park, and vibrant cultural landmarks.
  • Our on-site brasserie, Samuels on Mill, offers a refined dining experience celebrating Western Australian produce from land and sea, open daily from morning to night.
  • Parmelia Hilton Perth features 308 luxurious rooms, including 10 suites, an Executive Lounge, a heated outdoor pool, a fitness centre, and an extensive events floor.

Ideal for business or leisure, Parmelia Hilton Perth blends comfort, style, and convenience in an iconic city setting.

Why Work Here?

This is more than just a workplace.

  1. Here you have the opportunity to develop and discover yourself as much professionally as you do as a person.
  2. We can coach, train and develop you to help find your passion, whether it is your first role in hospitality, or you are ready to take that next step.
  3. Parmelia Hilton Perth is more than a destination—it's a community, where team members find a rewarding career and guests discover the best of Perth.
What We Offer
  • Complimentary fresh and healthy meals when on-duty catering
  • Smart Uniform is provided and laundered
  • Personal Development programmes are designed to support you at every step of your career with our own Learning and Development Manager based at the hotel.
  • A chance to make a difference through our Corporate Responsibility programmes
  • Team Member Travel Program: discounted hotel nights around the world
  • 25% off Food and Beverages (subject to individual outlets)
  • Team Member Referral Program – offered at a rate of $100 per successful referral
  • Modern and inclusive Team Member areas
  • Recognition non-stop all year long
Key Responsibilities

Be the vibe master at the Executive Lounge and Front Desk—making every guest feel like a VIP, every shift, every time.

Roll Out the Red Carpet: Elevate the experience for our VIP and long-stay Guests with top-notch service.

Be the face of hospitality—lead with heart in the Lounge and Lobby, setting the vibe and the standard.

Swiftly addressing guest inquiries and special requests with tailored solutions.

Expertly navigating Hotel Amenities and services, and always delivering above and beyond.

Qualifications
  • Proven track record in a comparable position with Approved Manager License (or willing to obtain)
  • Have full Australian working rights and resides in the Perth Metropolitan Area (no sponsorship is offered)
  • Confident and bubbly personality, with an aptitude for hospitable service, leadership, teamwork, and patience
  • Strong English writing, reading and speaking communication, with a bonus for those who are multilingual
  • Tech-Savvy with precision and confidentiality: Mastering technology with a keen eye for detail and data security

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