Guest Experience Host

2 weeks ago

Perth, Western Australia Wyndham Destinations Full time

**We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

**GO WHERE YOU GROW**

Discover a career fuelled by possibility at Club Wyndham. If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Perth team as a **Guest Experience Host** today

**How You'll Shine?**
- Generate sales appointments for our sales team via livestream
- Establish commonality and build rapport with your customers to ensure an exceptional experience is delivered
- Work closely with the resort operations team in order to provide a high level of service and a seamless transition for owners and guests through the check in process
- Clearly articulate the benefit of traveling within Club Wyndham community
- Meet targets and KPI's as set by the business
- This role requires you to be available for weekend and public holiday shifts.

**How You'll Be Rewarded**

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

- Discounted hotel stays across the world
- Subsidised Private Health Insurance (upon successful completion probation period)
- Professional development funding
- Base hourly rate coupled with performance based incentives
- Monthly, Quarterly and Yearly Recognition Programs

**What You'll Bring**

To be successful in this role, you will be:

- Genuine passion for customer service and the local area
- Excellent communicator with strong interpersonal skills
- Enthusiastic, self-motivated and positive individual
- Immaculate presentation and professional grooming standards
- High levels of computer literacy
- Previous experience with a PMS system (Opera) advantageous
- Have the ability to recognize and solve problems in the workplace
- Ability to work a flexible schedule, including nights, weekends, public and school holidays.

**Where Memories Start with You**:
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

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