Program Administrator

5 days ago

Brisbane, Queensland, Australia beBeeAdministration Full time $65,000 - $100,000

Job Title: Operations Coordinator

About the Role

We are seeking an experienced and highly organized professional to join our team as a Program Administrator.

The ideal candidate will have strong communication skills, be able to work effectively in a fast-paced environment, and possess excellent problem-solving abilities.

Key Responsibilities
  • Validate subcontractor claims to ensure compliance with contractual terms and applicable rates.
  • Ensure performance targets for Complex Works are consistently met or aligned with contractual KPIs and OPMs.
  • Review work tickets and generate RCTIs within required timeframes.
  • Maintain accurate workflow data through effective oversight of Work Orders, STOWs, and ticket approvals.
  • Liaise directly with field staff, subcontractors, and clients as required.
  • Generate and present reports to identify performance trends and support continuous improvement.
  • Contribute by supporting system enhancements, procedure updates, and supporting new team members.
Required Skills and Experience
  • Experience within the telecommunications industry, particularly in nbn, is highly regarded.
  • Strong experience managing to strict KPIs.
  • Effective management of multiple tickets of work.
  • Sound knowledge of contracts with a focus on Schedule of Rates applications.
  • Excellent communication skills, with an ability to communicate effectively with internal and external stakeholders and develop positive relationships.
  • A dedicated approach to safety, environmental protection, quality, and training.
  • The ability to foster a strong team environment through open and honest communication.
What We Offer

Our organization provides a supportive and dynamic work environment that encourages growth and development.

As a Program Administrator, you will have the opportunity to work on challenging projects, collaborate with a talented team, and contribute to the success of our organization.

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