Key Educational Administrator

1 week ago

Sydney, New South Wales, Australia beBeeAdministrative Full time $90,000 - $120,000

**Core Administrative Role:**

This is a vital operational position within an educational institution, responsible for ensuring the smooth delivery of teaching programs and high-quality educational services.

As a key intermediary between students, parents, and teachers, you will enhance student and parent satisfaction and loyalty through professional academic administration and excellent customer service, upholding the institution's professional image.

The successful candidate will be accountable for:

1. Student & Parent Services:

• Managing student processes including enrollment, class transfers, renewal, and leaves of absence.

• Responding promptly to inquiries, questions, and complaints from students and parents, providing professional and patient service.

• Conducting regular communication with parents (via phone, etc.) to provide feedback on student progress and maintain strong home-institution relationships.

2. Teaching Support & Quality Monitoring:

• Assisting teachers in preparing teaching materials and managing the distribution of teaching aids and textbooks.

• Organizing and arranging periodic assessments, final exams, and assisting in results compilation and analysis.

• Collecting feedback from students and parents to assist the academic department in monitoring and improving teaching quality.

3. Data & Records Management:

• Maintaining and managing important information such as student records, teacher files, and course histories.

• Tracking and recording student attendance, following up on irregularities promptly.

• Preparing relevant academic data reports to support management decision-making.

4. General Administrative Support:

• Assisting with certain front desk reception duties.

• Participating in and supporting institutional events (e.g., parent-teacher conferences, open days, holiday events).

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