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Delivery Manager
2 months ago
We are seeking a highly organized and skilled Delivery Manager to join our team at The Working Party. As a key member of our team, you will be responsible for delivering outstanding service to our clients and working closely with our team of expert strategists, designers, and developers to execute improvements that drive commercial outcomes and measurable success.
Key Responsibilities- Ownership of high-quality relationships with clients, our multidisciplinary team, and other stakeholders and partners.
- Be the first point of contact and knowledge holder for your portfolio of projects and brands.
- Collaborate with the Business Development Managers and Strategists to define, plan, and execute projects.
- Run project tasks through each sprint and update the team each morning at stand up.
- Follow our unique, documented production framework – identify opportunities for improvement and raise these through the appropriate channel.
- Manage allocated budgets for each project and delivery timelines.
- Update the management team with detailed project reports and portfolio updates weekly.
- You'll be highly organized, already using a task management system to capture and prioritize tasks. You understand that working in a reactive way to email or other inputs is not effective.
- Your communication skills are naturally clear and precise. You deliver on your word.
- You'll have had some exposure to budget management and financial accountability.
- You'll have had some exposure to project planning, scope writing, and functional spec development.
- You'll have had some exposure to sales or business development activities.
- You have a high level of skill and ability when it comes to calendar and meeting management. You understand the value in setting agendas, allocating preparation time, and post-meeting time to capture, allocate, and prioritize tasks.
- You'll have a high level of proficiency in one or more of the many project management tools on the market and in other tools such as Excel, Slack, Keynote, GA, etc. Where you have identified a skill gap you are or have engaged in learning to improve in that area.
- You have an understanding of ecommerce trends and best practices within the industry. You're also keen to expand this knowledge through both on-the-job and self-directed learning.
- Finally, you'll be comfortable taking accountability for your decisions and actions. We value honesty, integrity, curiosity, collaboration, and believe we achieve the best outcomes when working as a team.
- Professional development support and training.
- A MacBook Pro and Apple accessories.
- Lots of internal education from your colleagues & external education from industry experts.
- Teammates based in Melbourne, Sydney, Perth, Adelaide & Auckland.
- Competitive salary with scheduled annual reviews.
- Most likely some new friends.
