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Sales and Customer Service Representative
2 months ago
About the Role:
We are seeking a highly skilled and motivated Sales and Customer Service Consultant to join our team at Medibank. As a Local Community Consultant, you will play a pivotal role in bringing our products and services to your local community.
Your Key Responsibilities:
- Provide exceptional customer service to our customers through various channels, including in-store, phone, and community-based interactions.
- Build and maintain strong relationships with our customers, understanding their needs and preferences to deliver tailored solutions.
- Work collaboratively with our cross-functional teams to drive business growth and improve customer satisfaction.
- Stay up-to-date with industry trends and competitor activity to ensure we remain competitive and innovative.
- Contribute to the development of new ideas and initiatives to enhance our customer experience and drive business success.
About You:
- You have a proven track record of delivering exceptional customer service in a fast-paced environment.
- You possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- You are a team player with a strong work ethic and a willingness to adapt to changing priorities and deadlines.
- You have a passion for delivering results and driving business growth, with a focus on customer satisfaction and loyalty.
- You are committed to ongoing learning and development, with a desire to stay up-to-date with industry trends and best practices.
What We Offer:
- A dynamic and supportive work environment with opportunities for growth and development.
- A competitive salary and benefits package, including subsidised private health insurance and rewards and discounts.
- A range of training and development programs to enhance your skills and knowledge.
- A collaborative and inclusive team culture that values diversity and promotes work-life balance.
