Customer Service Representative

4 weeks ago


Cheltenham, Victoria, Australia Great Southern Bank Full time
About the Role

We are seeking a highly valued Customer Service Specialist to join our team in Southland. As the first point of contact for our customers, you will provide support and serve the local community with their retail banking needs.

Your Impact
  • Help customers achieve their financial goals through our great value savings, insurance, and personal lending products.
  • Deliver sales and lending results that drive business growth.
  • Support our purpose of helping every Australian own their own home.
What You'll Enjoy
  • Learning new things, such as new products, services, and ways of working.
  • Challenging yourself to go above and beyond with each customer conversation.
  • Meeting new people and building connections in your local community.
  • Helping solve problems for customers by matching products and solutions to their needs.
  • Getting results that help our customers achieve their financial and lifestyle goals.
  • Protecting customers through strict adherence to policies and regulations.
Why Great Southern Bank?

At Great Southern Bank, we're committed to building a strong, inclusive, and diverse workplace where people feel a sense of belonging and are valued, connected, and respected. We value diverse backgrounds, cultures, abilities, ideas, and experiences, recognizing the benefits they bring to our work, our communities, and the way we help our customers.

We offer a range of fantastic benefits, including study leave, a day for you, professional wellbeing coaching, access to our wellbeing centre, and the flexibility to work from home two days a week. We also offer discounts on a wide range of Great Southern Bank products and services, such as savings and transaction accounts, insurance, home loans, and more.

Imagine working for a bank that truly helps people. You can.



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