Senior Radio Communications Specialist
2 days ago
About the Role:
The Radio Services Product Analyst is responsible for supporting the technical capability and services within the Victoria Police radio fleet of 13,000 devices. This role will focus on managing the growth and complexity of newer technologies within the radio network environment.
Key Responsibilities:
- Support the Service Delivery Manager with managing the radio fleet of approximately 13,000 upgraded devices.
- Build a suitable capability within Operational Technology unit to leverage technical opportunities offered by new upgraded radios.
- Provide technical advice on performance of portable and mobile devices across various networks.
- Offer guidance and support to stakeholder groups including ICT service delivery teams and Operational divisions.
- Develop a strategic technical capability to manage the growth and complexity of newer technologies.
- Monitor radio technology functionality and identify opportunities for improvement.
Requirements:
- Demonstrated technical experience working in a radio or telecommunications field.
- Proficient in ServiceNow and knowledge of ITIL Frameworks.
- Experience working in an agile and dynamic technology environment.
- Commitment to meeting customer needs.
Benefits:
- Opportunity to work with cutting-edge technologies.
- Chance to develop a strategic technical capability.
- Collaborative and supportive team environment.
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