Technical Competency Specialist
3 weeks ago
Ampcontrol is a global leader in the electrical and electronic products sector, serving industries such as power, energy, and mining. We pride ourselves on delivering innovative solutions and exceptional services across various sectors, including surface and underground mining, energy, oil and gas, industrial infrastructure, and more.
Position Overview
Ampcontrol is seeking a Technical Training Coordinator to join our expanding Service Division in Mackay, QLD. As a trade-qualified professional with knowledge of Ampcontrol products, you will play a crucial role in creating and delivering comprehensive training programs for both internal teams and external clients.
Key Responsibilities
- Develop Training Materials: Create engaging training packages from product documentation, technical manuals, and drawings, including workbooks, PowerPoint presentations, assessments, and training evaluation forms.
- Deliver Training: Conduct internal and on-site training at client locations, utilizing creative techniques to ensure maximum learning retention, provide assessments, and offer post-training feedback.
- Schedule and Organize Training: Coordinate training schedules, flights, accommodations, and materials, ensuring venues and equipment are booked and maintaining training documentation for analysis and reporting.
- Maintain Internal Training Matrix: Review and update the training matrix for the Mackay Service Division to ensure all staff competencies are up-to-date.
- Support Product Documentation and Field Services: Assist with product documentation and field service support as needed.
Requirements
- Essential: Certificate IV in Training and Assessment, valid driver's license, Microsoft Office knowledge.
- Desirable: Trade Qualification, Advanced Diploma or Degree in a relevant field.
- Essential: Experience working in a service & manufacturing environment.
- Desirable: Experience in a training environment, developing training materials and conducting training.
- Personal Characteristics: Strong communication and presentation skills, attention to detail, team-oriented, well-organized, service-driven, and comfortable delivering training to diverse audiences.
Why Ampcontrol?
At Ampcontrol, we're committed to innovation, safety, and quality. As a Technical Training Coordinator, you'll have the opportunity to travel, engage with cutting-edge technology, and contribute to developing essential training programs that drive our company's success.
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