
Financial Services Specialist
2 days ago
Role Overview
We seek a highly skilled specialist to drive customer success by delivering innovative solutions that address complex business challenges.
As a key player in driving customer success, you will play a pivotal role in delivering solutions that meet the needs of our clients.
Key Responsibilities:
- Conduct in-depth workshops with financial services institutions to understand their business workflows, regulatory requirements, and digital transformation priorities.
- Recommend tailored solutions to streamline service operations, support risk and compliance initiatives, and enhance customer experience.
- Deliver compelling demonstrations of Customer & Industry Workflows, showing how they address use cases such as complaint handling, loan servicing, onboarding, and front-to-back process orchestration.
- Build trusted relationships with ANZ financial services customers and ecosystem partners to support long-term success.
Requirements:
- Expertise in the Financial Services Industry (FSI).
- Strong understanding of business workflows, regulatory requirements, and digital transformation priorities.
- Ability to recommend tailored solutions to address complex business challenges.
- Excellent communication and relationship-building skills.
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