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Field Service Specialist

3 weeks ago

Maitland, New South Wales, Australia beBeeFieldService Full time $90,000 - $120,000

Our team is seeking a skilled Field Service Specialist to provide technical support to our clients in New South Wales, Australia.

About the Role
  • Maintain and repair equipment at client sites to ensure optimal performance.
  • Test and adjust equipment to guarantee efficient operation.
  • Audit and report on equipment performance to identify areas for improvement.
  • Commission new equipment and provide training to client personnel.
Key Responsibilities
  • Diagnostics and repairs of equipment.
  • Equipment testing and adjustment.
  • Performance monitoring and reporting.
  • Client training and support.
Requirements
  • A current Australian driver's licence and ability to work in Australia.
  • Possess high technical/mechanical aptitude and exceptional customer service skills.
  • Excellent written and verbal communication skills and a good understanding of computer systems.
  • Prior OEM experience and field service exposure are highly regarded.

You will be responsible for developing relationships with existing customers to optimize equipment availability and reliability. Your duties will include machine diagnostics, repairs, testing, and adjusting of equipment operation, as well as monitoring systems using relevant literature and testing equipment. Additionally, you will provide training and assistance to clients, perform preventative maintenance inspections, and commission new equipment.

Benefits
  • Opportunity to develop long-term relationships with clients.
  • Professional development opportunities.
  • A dynamic and supportive work environment.