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Office Administrator
2 months ago
My People Solutions is seeking a highly organized and efficient individual to join our professional and well-established small office. The successful candidate will be responsible for answering incoming phone queries, managing team workflows, and supporting a variety of team members with administration and customer tasks.
Key Responsibilities:- Manage all incoming calls, logging origin, allocating to appropriate team members, and answering general customer questions.
- Review, update, and maintain CRM with information, ensuring timely communication and compliance.
- Screen calls, request further information, undertake follow-up calls, arrange meetings, and coordinate diaries.
- Work closely with the General Manager to identify issues and trends to indicate changing customer requirements.
- Support team members across various areas with customer and administration tasks.
- Exceptional interpersonal and communication skills (verbal and written) with a variety of stakeholders combined with strong record-keeping, administration, and organization skills.
- Experience of working in a variety of office and administration environments where good practice governance and compliance, organization, and attention to detail are critical.
- Understanding of recruitment and onboarding processes as well as workforce planning, rostering, and scheduling will be well regarded.
- Experienced in using Microsoft Office, CRMs, ATS, Scheduling, and Workflow Management Tools.
- Enjoys problem-solving and remains calm in rapidly evolving change environments.
- Have an abundance of common sense and patience.
Great salary available for the right candidate, full-time position office-based role Monday to Friday 9am to 5pm, additional hours and overtime available, inclusive and supportive team working in a modern office in Mulgrave VIC.
Seeking a role with lots of variety where an abundance of life experience and your organizational and administration experience will be valued?
