SIL Team Leader

6 days ago

Turramurra, New South Wales, Australia Eficaz Consulting Pty Ltd Full time
About the Role

We are seeking an experienced SIL Team Leader to join our team at Eficaz Consulting Pty Ltd in Maroubra, Sydney. As the successful candidate, you will be responsible for overseeing the day-to-day operations of our Supported Independent Living Home, ensuring effective and efficient service delivery through role modeling, coaching, and supervision of staff.

Key Responsibilities
  • Oversee the daily operations of our Supported Independent Living Home, ensuring high-quality services are delivered in line with participant care plans, goals, and outcomes.
  • Lead and model effective person-centered practices, including working individually with participants, planning and delivering work per care plans, providing support to families and carers, and working with local service providers.
  • Support the team in providing high-quality services, developing fortnightly rosters, allocating staff according to contracted hours, planned leave, and participants' care rosters.
  • Provide effective onboarding, site orientation, and training to new employees, supporting their engagement and learning journey.
  • Conduct regular team meetings and monthly practice supervision to assess the performance of each team member.
  • Work with staff, participants, families, and other stakeholders to understand and resolve concerns, ensuring staff work within Code of Conduct, policies, and procedures of the Quality Management System.
Requirements
  • Minimum 2 years experience in Supported Independent Living (SIL) and a strong understanding of NDIS.
  • Capacity to effectively lead, coach, and develop a team to achieve the best quality service outcomes.
  • Ability to work both autonomously and as part of a team, incorporating effective planning, time management, problem-solving, organisational skills, resourcing, and achieving quality outcomes.
  • Ability to plan and prioritise to meet customer service delivery requirements.
  • An understanding of available community services, networks, and supports.
  • Experience with behavioural management plans, restrictive practices and behaviours of concerns / high medical needs, manual handling, and medications.
  • Empathy and passion to make a difference in the lives of those we serve.
  • A sound understanding of the NDIS Quality and Safeguarding framework.
  • Relevant immunisation paperwork.

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