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Machine Operator Role
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SIL Team Leader
2 months ago
We are seeking an experienced SIL Team Leader to join our team at Eficaz Consulting Pty Ltd in Maroubra, Sydney. As a key member of our team, you will be responsible for overseeing the day-to-day operations of our Supported Independent Living Home, ensuring effective and efficient service delivery through role modeling, coaching, and supervision of staff.
Key Responsibilities- Oversee the daily operations of our Supported Independent Living Home, ensuring high-quality services are delivered in line with participant care plans, goals, and outcomes.
- Lead and model effective person-centered practices, including working individually with participants, planning and delivering work per care plans, providing support to families and carers, and working with local service providers.
- Support the team in providing high-quality services, developing fortnightly rosters, allocating staff according to contracted hours, planned leave, and participants' care rosters.
- Provide effective onboarding, site orientation, and training to new employees, supporting their engagement and learning journey.
- Conduct regular team meetings and monthly practice supervision to assess the performance of each team member.
- Work with staff, participants, families, and other stakeholders to understand and resolve concerns, ensuring staff work within Code of Conduct, policies, and procedures of the Quality Management System.
- Minimum 2 years experience in Supported Independent Living (SIL) and a strong understanding of NDIS.
- Capacity to effectively lead, coach, and develop a team to achieve the best quality service outcomes.
- Ability to work both autonomously and as part of a team, incorporating effective planning, time management, problem-solving, organisational skills, resourcing, and achieving quality outcomes.
- Ability to plan and prioritise to meet customer service delivery requirements.
- An understanding of available community services, networks, and supports.
- Experience with behavioural management plans, restrictive practices and behaviours of concerns / high medical needs, manual handling, and medications.
- Empathy and passion to make a difference in the lives of those we serve.
- A sound understanding of the NDIS Quality and Safeguarding framework.
- Relevant immunisation paperwork.
