Event Coordinator

Event Coordinator Role Overview

This is a fantastic opportunity to work in events coordination and contribute to delivering exceptional experiences for our guests. As an Event Coordinator, you will be responsible for providing professional, courteous, and helpful service to clients, ensuring that their expectations are anticipated and exceeded.

You will work closely with internal stakeholders from other hotel departments to plan and execute events professionally and efficiently. Your primary focus will be on driving conversion, generating incremental revenue, and prospecting for new business opportunities.

• ">
• Respond to client event enquiries through all platforms, following the EVT sales flow to understand client needs, budgets, and expectations.">
• Utilize sales & reservations systems to ensure accurate CRM data and entries reflective of business source and channel.">
• Support the sales department with proactive business hunting, prospecting for potential leads through data, recommendations, and sales calls.">
• Host site inspections that wow our guests and seal the deal for decision makers.">
• Carefully prepare banquet event orders covering every aspect of the client's event, ensuring no detail goes un-noted and event staff have all necessary information.">
• Work closely with back-of-house teams on event coordination, menus, and room set up requirements to host best-in-market events.">
• Ensure presence on site for special events as event coordinator or at the direction of senior management.">
• Follow up post-event with the same care as pre-event planning.">
• Attend scheduled meetings and prepare regular accurate reports as directed by senior management.">
• Participate in training and development programs to benefit both yourself and the organization.">

Requirements:

To be successful in this role, you will need to possess excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders. You should also have a high level of attention to detail, with the ability to manage multiple tasks and priorities effectively.

We are looking for someone who is proactive, self-motivated, and has a passion for delivering exceptional customer experiences. If you are a team player with a positive attitude and a can-do approach, we would love to hear from you

We offer a competitive salary and benefits package, including opportunities for career growth and professional development. We also provide a dynamic and supportive work environment, with a strong emphasis on teamwork and collaboration.

We believe in peace of mind travel, which means connectivity, quality, and comfort. Our hotels and resorts are located in prime positions, making it easy for you to explore, negotiate, debate, and discover. When you've finished exploring, negotiating, debating, and discovering, we'll be ready to help you rest up and unwind.

Our Vision: To be the most highly regarded hospitality, leisure, and entertainment company, outperforming our markets by being better than yesterday, every day.

Our Purpose: To make the day better for ourselves, each other, our group, our customers, and communities. We do this by living our values of empowerment, possibilities, and community.

Empowerment: Step up and be accountable. Be proactive, take ownership, and strive for excellence in everything you do.

Possibilities: Always evolve and improve. Stay curious, learn from others, and seek opportunities to grow and develop.

Community: Strong teams, better together. Work collaboratively, support each other, and celebrate your successes.