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Maintenance Operations Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeMaintenance Full time $80,000 - $120,000
Maintenance Operations Specialist

We are seeking a skilled professional to join our team as a Maintenance Operations Specialist.

About the Role

This role is responsible for providing support to maintenance managers and senior facilities managers to ensure smooth and efficient operations across our portfolio of assets.

Key Responsibilities:
  • Provide exceptional customer experience by building strong relationships with key stakeholders and ensuring timely communication.
  • Contribute to meeting strategic asset plan objectives.
  • Create work orders and purchase orders for contracts and ad-hoc works.
  • Manage and track turnover capex, including clear record keeping and cost recovery analysis.
  • Liaise with finance teams to ensure accurate recording in financial systems.
  • Ensure all asset maintenance, repairs, and service requests are actioned and resolved according to service level agreements.
  • Review contractor invoices and reconcile with contract purchase orders.
  • Assist senior facilities managers in managing contractors and service providers, and their ongoing performance, in accordance with company policies and procedures.
Requirements:
  • Minimum 2 years' experience in high-volume customer-facing, operational, or administrative roles.
  • Demonstrated experience dealing with customer complaints and solving problems with positive results.
  • High level of IT proficiency.
  • Customer-centric focus with ability to develop and maintain exceptional stakeholder relationships, and liaise with people at all levels.

This role can be based from any of our assets in Brisbane, Melbourne, or Sydney.