Hospitality Front Desk Supervisor

4 days ago

Cairns, Queensland, Australia beBeeLeadership Full time $50,000 - $60,000

Front Office Leadership Position

This role requires a skilled and experienced leader to oversee the daily operations of the hotel front office, ensuring exceptional guest experiences.

Responsibilities

  • Oversee daily front office activities with a focus on quality service delivery
  • Lead and support the front office team in achieving high standards
  • Manage check-ins, check-outs, and guest queries with a customer-centric approach
  • Coordinate booking management, payment processing, and administrative tasks
  • Collaborate with housekeeping and maintenance teams for seamless operations

Requirements

  • Previous experience in front office or hotel operations is preferred
  • Strong leadership and communication skills are essential
  • Ability to work varied hours, including weekends and holidays, is required
  • A friendly and professional demeanor with a genuine passion for hospitality is necessary

Benefits

  • On-site accommodation is provided for added convenience
  • A competitive salary is offered reflective of the role's demands
  • A tight-knit team environment with opportunities for growth and development is available

Work Environment

  • The position is located in the heart of Cairns, a beautiful and fast-paced setting
  • Opportunity to work in a dynamic environment surrounded by natural wonders

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